York County, VA

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* Most Requested Questions *

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1. I want to get involved with the Comprehensive Plan process. How do I do that?: The Board of Supervisors appointed community members to the Comprehensive Plan Review Steering Committee, including (for the first time ever) a member of the York County Youth Commission, to assist with the review of this planning document. The Committee has begun to meet and will continue its activities through the 2019. As part of the Committee's mission, public meetings and an information campaign are planned to gather citizen input. For information about the Committee and the Comprehensive Plan review, visit www.York2040.com. Check back often as the site will be updated throughout the process.

2. Does the County have a seasonal Leaf Collection Program?: Absolutely! The 2018 Leaf Collection Program is now underway. The collection of leaves began November 26 in the southern portions of York County (homes south of Dare Road). Clear bags of leaves (no drawstrings, please!) may be placed at the roadside on Monday of your collection week. The bags will be collected by the end of that week. The program alternates zones each week with the northern portions of the County (homes north of Dare Road) serviced beginning December 3. For complete program details, visit the Waste Management Center's website or call (757) 890-3780.

3. I signed up for Debris Collection following Tropical Storm Michael. When will my debris be collected?: The County received 1,200 requests for debris pickup following the October storm. With two trucks and two employees, the process is a long one. In addition, the debris requests are spread out throughout the County's thousands of homes. With leaf collection underway (it began November 26), the debris collection will take awhile to complete. Please be patient as our crew works to reach all homes affected by the storm. For additional information, please call the Waste Management Center at (757) 890-3780.

4. How do I request service for a delay in trash / recycling pickup?: Access the Online Customer Service Request System

5. Is there a place where we can view the Board's correspondence?: Yes. Each week, the Board of Supervisors is provided with a package of memos, letters, reports, etc. from the County Administrator, regional bodies, and staff members. This package is posted online on the Board's website for citizens to review. This initiative is in keeping with the Board's strategic priority of Effective and Outstanding Communications and Civic Engagement.

6. When are the remaining 2018 Meetings for the BOS and Planning Commission?

REMAINING 2018 BOARD OF SUPERVISORS MEETINGS

December 4
December 18

REMAINING 2018 PLANNING COMMISSION MEETINGS

December 12

Note: All meetings begin at 7:00 p.m. and are held in York Hall, 301 Main Street, Yorktown, Virginia

7. Where can I view our Board of Supervisors and Planning Commission Meetings?

View York County live streaming media or archives of our Board of Supervisors and Planning Commission meetings.

Board of Supervisor Meetings are live, Tuesday at 6 pm and rebroadcast Wednesday - Friday at 11 am, 7 pm, and 11 pm and on Saturday and Sunday at 3 pm.

8. Where can I view Presentations to the Board?: Under the Board of Supervisors Menu tab on our website, there is a link for "Presentations to the Board". You can also view that page here.

9. What are the Board's 2019 Legislative Priorities & Positions?: Each year, the Board of Supervisors provides the General Assembly with a listing of its top priorities for consideration during the 2019 session. This year, top priorities include the widening of Interstate 64 from Richmond to Williamsburg, the Hampton Roads Bridge Tunnel Expansion Project, the Unmanned Systems Program for Economic Development, and Support for Public Schools. View the full document.

10. Where can I find information about the FY2019 Budget?

You can find information in several locations. On the County home page, Budget page.

11. What do the county's key officials earn as of July 1, 2018?

Neil A. Morgan, County Administrator
$178,500.00

James E. Barnett, Jr., County Attorney
$169,830.00

Vivian A. Calkins-McGettigan, Deputy County Administrator
$150,302.00

Mark L. Bellamy, Jr., Deputy County Administrator

$149,430.00

Stephen P. Kopczynski, Fire Chief
$146,539.00

James W. Noel, Jr., Director of Economic Development
$140,032.00

Brian K. Woodward, Director of Public Works

$137,700.00

Adam A. Frisch, Director of Information Technology
$132,881.00

D. Terry Hall, Director of Emergency Communications
$130,667.00

David K. Gorwitz, Director of Human Resources
$129,500.00

Brian Fuller, Director of Community Services
$119,589

Theresa Owens, Director of Finance
$118,078.00

Susan Kassel, Director of Planning and Development Services
$114,240.00

Kevin Smith, Director of Library Services
$106,507

12. Who is responsible for maintaining the roads in York County?

For most county citizens, the answer is VDOT - the Virginia Department of Transportation. In fact, VDOT is responsible for maintenance of all public streets, roads, and highways in the county (in contrast to cities, where the city governments are responsible for maintenance). The exceptions to this general rule are the various private streets, for example in townhouse or condominium developments, where property owners' associations have maintenance responsibility. VDOT maintains the following for citizens to report road problems or concerns:

You can reach the local VDOT Residency Administrator's office by phone at 253-5138; the Williamsburg Area Maintenance Headquarters at 253-5138; or, the Seaford Area Maintenance Headquarters at 898-5151. You can also submit a service request by calling the central service center at 1-800-FOR-ROAD (367-7623). Other helpful links are below.

VDOT Customer Service Center

Online Work Request

https://my.vdot.virginia.gov/

VDOT Customer Service Center

13. How can I find out about the planned and proposed development in the County?

The Planning Division and the Office of Development Services puts together a monthly Development Activity Report. That report can be found on the County homepage as a listing under News Headlines or on either the Development Services or Planning Division webpage.

The new report will be added the second Thursday of each month.

14. What is Go Virginia?: GO Virginia provides incentives which are matched with local, federal, and private funds to encourage collaboration at the regional level to grow and diversify the economy of each region and ultimately the Commonwealth. Steep cutbacks in defense and other federal programs are a major challenge for Virginia’s economy.
See the Go Virginia Region 5 Grant Proposal here

15. What is the Route 17 Property Acquisition Program?

Consistent with the direction of the Board of Supervisors, the Office of Economic Development (OED) and the Economic Development Authority (EDA) Route 17 Revitalization Committee have been working on a program to accelerate quality commercial redevelopment in the Route 17 Corridor. The basic concept is to acquire targeted commercial parcels that have development potential when assembled with nearby property. High priority targets for this effort are often encumbered with dilapidated structures that hinder their redevelopment, and reduce the desirability of nearby properties along the county’s highest value commercial corridor. By acquiring these parcels selectively at fair, but not exorbitant prices, the EDA will have the ability to improve the property’s appearance (through demolition/lot clean-up) and offer them at competitive prices for desired development proposals. With limited public resources, we believe this strategy of targeted, opportunistic acquisition will allow the County to leverage needed private investment. The general goal will be to position acquired properties for higher end redevelopment in conjunction with the private sector.

Find out more here...

16. Where do I find discounts to local stores?

York County encourages local residents to buy local. The Keep it in the County website provides a one-stop-shop for finding local businesses and events and explains the reasons that buying local directly benefits residents, businesses and our entire community. The site hosts a community calendar to help promote local events, sales, and specials.

17. I am a new resident. Is there any beneficial information posted online to help me transition?: to York County! See New Resident Information Here.

18. Does the County and School Division share any services/offices?

Yes. The county and schools share many services. Some of these are:

Banking
Network Services
Payroll
Accounts Payable
Purchasing
Regional Radio System
Video Services
Shared Facility Use
Virtual High School
Legal Services
Fueling Stations
Sign Shop
Grounds Maintenance
DARE program
Schools Resource Officers
Drills - intruder, tornado, earthquake

19. Do I need a permit to host a yard sale?: You may hold up to two garage sales of household items per year with no permit required. Each sale may last three days. As many as five households can take part. However, a permit may be required if you are holding a neighborhood sale and/or if crafts are to be sold.

20. Where can I place yard sale signs, open house signs, etc.?: Watch the video where WYCG-TV producer, Mike Leonard clearly demonstrates the rules governing the placement of signs promoting yard sales, open house, etc.

21. What were York County's real estate tax rates over the past 20 years?

2017 - $0.7950
2016 - $0.7515
2015 - $0.7515
2014 - $0.7515
2013 - $0.7515
2012 - $0.7415
2011 - $0.6575
2010 - $0.6575
2009 - $0.6575
2008 - $0.6575
2007 - $0.6975
2006 - $0.6975
2005 - $0.8175
2004 - $0.8175
2003 - $0.8600
2002 - $0.8600
2001 - $0.8600
2000 - $0.8600
1999 - $0.8600
1998 - $0.8600
1997 - $0.8600

22. How much does Poquoson pay towards the shared 911/Radio system?: The City of Poquoson currently pays York County $34,950 a year for use of the radio system. This is partially based on the number of mobile and portable radios that they use on the system. They also pay annual maintenance cost on their portion of the system. This includes Police, Fire/EMS, Schools and CERT (Citizens Emergency Response Team). In addition, Poquoson pays $323,432 per year for 911 service, which includes staffing and a portion of the operating cost associated with the operations of the regional communications center.

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Animal Control

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1. What do I do if I am bitten by an animal?: Don't panic, but don’t ignore the bite, either. Wash the wound thoroughly with soap and lots of water. Washing thoroughly will greatly lessen the chance of infection. Give first aid as you would for any wound. If possible, capture the animal under a large box or can, or at least identify it before it runs away. Don't try to pick the animal up. Call an animal control or law enforcement officer to come and get it.

If it’s a wild animal that must be killed, don’t damage the head. The brain will be needed to test for rabies. Don’t let anyone destroy wild animals at random just because there maybe a rabies outbreak in your area. Only a few wild animals will be carrying rabies.

It’s critically important that you notify your family doctor immediately after an animal bite. Your doctor can find out if the animal has been captured. If necessary, your doctor will give the anti-rabies treatment recommended by the United States Public Health Service. Your doctor will also treat you for other possible infections that could be caused from the bite. Report the bite to the Animal Control Bureau at 757-890-3621 and the local health department. In Williamsburg 757-253-4813 and all other areas on the Virginia lower Peninsula at 757-594-7340.

2. What do I do it my pet bites someone?: Tell the person bitten to see a doctor immediately. Report the bite to the Animal Control Bureau at 757-890-3621 and the local health department. In Williamsburg, 757-253-4813 and all other areas on the Virginia lower Peninsula, 757-594-7340.

If your pet is a dog or cat, they will have you confine the animal and watch it closely for 10 days. Report any illness or unusual behavior to your local health department and veterinarian immediately. Don’t let the animal stray, and don’t give the animal away. It must be available for observation by public health authorities.

Don’t kill your pet or allow it to be killed unless you have been instructed to do so by the public health authorities or a veterinarian. Check with your veterinarian to find out if your pet has a current vaccination. After the recommended observation period, have your pet vaccinated for rabies if it does not have a current rabies vaccination.

3. What is rabies?: Rabies is a deadly disease caused by a virus that attacks the nervous system. It kills almost any mammal or human that gets sick from it. The rabies virus lives in the saliva and brain of rabid animals. It can be transmitted through a bite or by getting saliva or brain tissue in a wound or in the mouth.

Only mammals get rabies: bird, fish, reptiles, and amphibians do not. Skunks, bats, foxes, raccoons, dogs, cats and some farm animals are most likely to get rabies. Rabbits, squirrels, rats and mice, and pets like gerbils and hamsters seldom get it.

Rabies can be prevented in cats, dogs, and some livestock with a rabies vaccination. For most wild and exotic animals, there are no rabies vaccines available that have been shown to protect them. A vaccine is available for ferrets, but because not enough is know about how rabies affects them, even vaccinated ferrets may still have to be killed and tested if they bite someone or get exposed to a rabid animal.

4. Can humans have rabies?: Because of improved rabies vaccination programs for pets and better treatment for people who are bitten, rabies cases among humans in this country are rare. The best way to prevent the spread of rabies to humans is by keeping pets properly vaccinated.

5. What can I do to help control rabies?: Have your veterinarian vaccinate your dogs, cats, and selected livestock. Keep the vaccinations up to date. If your pet is attacked or bitten by another animal, report it to the local health and animal control authorities. Be sure your vaccinated dog or cat receives a booster vaccination. If the animal that bit your pet shows signs of rabies or tests positive for rabies and your pet does not have a current rabies vaccination, then your pet must be placed in quarantine for 6 months or euthanized at your expense.

Limit the possibility of exposure by keeping your animals on your property. Don’t let pets roam free. Also, don’t leave garbage or pet food outside. It may attract wild or stray animals. Remember, wild animals should not be kept as pets. They are a potential rabies threat to their owners and to others. Enjoy all wild animals from a distance, even if they seem friendly. A rabid animal sometimes acts tame. If you see an animal acting strangely, report it to York County Animal Control Bureau by phone at 757-890-3601. Do not go near it yourself.

Source: Virginia Department of Health, Office of Epidemiology and the U.S. Department of Health and Human Services Centers for Disease Control and Prevention.

6. Where can I purchase a dog license?: Discover extensive details on doc licensing by viewing the
Animal Licensing page.

7. What if I or someone I know are missing a pet?: Report loss pet to Animal Control at 757-890-3621. Search your immediate neighborhood. Call your local animal shelter to see if your pet was picked-up and to report the loss if your pet should happen to be brought in on a later date. You can call the Heritage Humane Society at 757-221-0150 (typically animals picked up in the Northern End of York County) and the Peninsula Regional Animal Shelter at 757-933-8900 (typically animals picked up in the Southern End of York County).

Pets without identification can look alike so, visit the animal shelter and look at the animals not only in the impound area but, also the animals in the injured, sick, and quarantine areas. If you find your pet, please advise the local shelter and Animal Control so the lost pet can be cleared off their list of lost animals.

8. What if I experience nuisance wildlife at my home or in my area?: Should you have a reoccurring problem with nuisance wildlife, the Animal Control Bureau may be able to assist with have-a-heart trap to capture the nuisance animal; unfortunately, wildlife captured cannot be relocated and the animal will have to be euthanized.

Furthermore, the Bureau will not trap wildlife that is simply passing through your yard. A nuisance animal is considered an animal that habitual destroys property. Some animals are exempt from being declared a nuisance, such as all birds of prey (ospreys, eagles, falcons, hawks, etc.) deer, and any animal or reptile protected by the state and or federal government.

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Board of Supervisors

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1. What is a Public Hearing?: Public hearings are required by the Virginia Code to be scheduled on certain proposed changes to the York County Code and for zoning changes, use permits, and certain other issues to hear citizens' views. Public Hearings are advertised in the local newspaper.

2. Where do the Board of Supervisors meet?: Meetings are held in:
York Hall
301 Main Street
Yorktown, VA 23690

Regular Meetings and Work Sessions of the Board of Supervisors are live on WYCG-TV Cox Cable Channel 46, Verizon Channel 38 and live on-line through the
York County YouTube Channel.

3. What is the Citizens' Comment Period?: Citizens' Comment Period is an opportunity for citizens to address the Board. At the second regular meeting of the month, the floor is open to York County citizens, property owners, and business owners who may wish to speak on any matter of concern. The Board limits speaking on the same topic to 3 times within a 12-month period. Speakers are limited to a 3-minute presentation.

4. What is an ordinance?: An ordinance is a formal enactment of a law. Taxes and regulations are usually established by ordinance. Intention to consider an ordinance is advertised in the local newspaper.

5. Why does the Board of Supervisors have closed meetings?: Closed meetings are held only for those purposes specifically provided by law, which includes, but is not limited to, discussion of specific personnel matters, acquisition and disposition of publicly-owned property, investment of public funds, and consultation with legal counsel. No action is taken in a closed meeting.

6. What is a resolution?: A resolution is a less formal action than an ordinance. Resolutions are used for administrative issues, such as authorizing the County Administrator to take certain actions, making appointments, authorizing budget appropriations, and setting policies.

7. What is a proclamation?: A proclamation is a ceremonial act signed by the Chairman of the Board of Supervisors, usually to proclaim an event recognized in York County.

8. What are adjourned meetings?: Adjourned meetings are meetings continued from earlier Regular meetings. They may be also referred to as work sessions.

9. What is the best way to contact my Board of Supervisors representative?: The Board of Supervisors' do not have an office at the County Administration Building. The best way to contact them is by phone or email, view complete contact information for all members of the Board of Supervisors.

10. How do I find who my Supervisor is and which district I live in?: Each Supervisor represents a specific district. To find out which district you live in, please view the Find Your District page.

11. Can I speak at any Board of Supervisors meeting?: No, the first meeting of the month is only for a work session. The Board of Supervisors does not entertain citizen comments at this time. During the second regular meeting of the month, a citizens comment period as well as a time to speak on public hearing items that are scheduled for that meeting is provided. For guidelines on speaking before the Board of Supervisors view the Meeting Guidelines page.

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Building Regulations

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1. What are the hours of operation for the Building Regulations Office?: The Division of Building Regulation office hours are from 8:15 a.m. to 5 p.m., Monday through Friday, excluding holidays.

2. What are some of the significant changes in the 2012 residential code now in effect?: Tables R502.3.1 (1) and R502.3.1 (2)
- The spans of southern pine conventional lumber have been changed or reduced to reflect revised strength values. For example, a typical 2x10 floor joist spaced 16" o.c. which could span 16'-1" in the 2009 code now can only span 14'-0" in the 2012 code.

Chapter 8 Span Tables - Roof-Ceiling Construction
- Changes made to ceiling joist and rafter spans tables to reflect revisions to Southern Pine strength values.

R507 Decks
- Section has been relocated from R502-numerous changes and additions.
- Spans for deck joists and beams have been reduced to reflect wet service.

Swimming Pool and Spa Code
- ISPSC, the International Swimming Pool and Spa Code, is now the referenced document for all swimming pool and spa requirements.
- Outdoor private swimming pools, including an in-ground, above ground or on-ground pools, hot tub or spa shall be provided with a barrier, which completely surrounds and obstruct access, and there shall be a clear zone of not less than 36” around the exterior of the barrier and around any permanent structures or equipment such as pumps, filters and heaters that can be used to climb the barrier. Access gates for private pools shall be equipped to accommodate a locking device.

IRC Chapter 11 Table N11021.1 (R402.1.1)
- Wood framed walls required to have R-15 or R13+1.

Sheds are exempt from permitting if:
- One story, detached accessory structures
- Used for tool storage, playhouse, etc
- Less than 256 sq. feet. (previously 200 sq. feet)

3. What is a building permit?: The Virginia Uniform Statewide Building Code (VUSBC), established criterias for building permits. In addition to permits for new construction, permits are needed for renovation, demolition, plumbing, gas, mechanical, electrical, fire protection and asbestos removal. Section 108 of the VUSBC specifies when a application and building permits are required.

VUSBC Section 110.5 states, "A permit shall be considered authority to proceed with construction in accordance with this Code, the approved construction documents, the permit application and any approved amendments or modifications. The permit shall not be construed to otherwise authorize the omission or amendment of any provision of this Code.

4. When is a building permit required?: Building permits are required for most construction activity. VUSBC Section 108 requires a permit to be issued by the building code official when:
- Above and in-ground swimming pools.
- Changing the use of a building either within the same use group or to a different use group when the new use requires greater degrees of structural strength, fire protection, exit facilities or sanitary provisions.
Constructing, enlarging, altering, repairing, or demolishing a building or structure.
Fences associated with swimming pools.
- Installing or altering any equipment which is regulated by this code.
- Removing any asbestos containing material.
When erecting a tent greater than 900 square feet in size and intended to be used by fifty or more persons.
- When installing or extending any plumbing, electrical, or mechanical systems.
- When moving a lot line that increases the hazard to or decreases the level of safety of an existing structure in comparison to the building code under which the structure was built.

5. Who reviews building plans?: All building plans are reviewed by the Division of Building Regulation subsequent to the Division's of Development Services and Storm water reviewing and approving their respective requirements. A building permit can be issued when all the reviews have been completed, approved and all applicable fees been paid. Many projects will also require reviews by Public Works Utility and Fire and Life Safety Departments. The reviews insure that the project can be built within the code requirements and will reduce field inspection delays.

The Fire and Life Safety Department reviews plans with the Division of Building Regulation for fire alarms, commercial kitchen range hoods and sprinkler systems. Although building plans are jointly reviewed, the Fire and Life Safety Department does not issue building permits. All construction plans should be submitted to the Division of Building Regulation who in turn will forward them to Fire and Life Safety for review. Fire and Life Safety can be at (757) 890-3600.

In many cases, the above reviews may not be required or may be completed in a shorter time frame. The larger the projects the greater the impact and more reviews and approvals are required. It is always best to plan ahead for any size projects.

Commercial projects require an approved site plan before building permits can be issued. Building plans can be submitted for review before site plan approval and it is recommended that they are submitted simultaneously.

The plan review also includes the Americans with Disabilities Act (ADA) requirements. Before a permit is issued all local and Hampton Roads utility connection fees must be paid. Standard fees may be obtained and can be paid through either the Division of Utility Billing in Financial and Management Services or the Division of Utility in Public Works.

6. Do I need a permit for ordinary repairs?

You do not need a permit for ordinary repairs and specific exceptions to the code.
Ordinary repairs and Exceptions are:

- Installation of cabinets in all occupancies.

- Installation or replacement or floor finishes in all occupancies. Light fixtures and ceiling fans, within the dwelling unit in occupancies of Use Group R-2 and in occupancies of Use Groups R-3, R-4 and R-5.

- Painting any portion of a structure, repair of plaster, interior tile and other wall coverings in all occupancies.

- Replacement of 100 square foot or less of roof decking in Use Group R-3, R-4 or R-5 unless the decking to be replaced was required at time of original construction to be fire-retardant-treated or protected in some other way to form a fire-rated wall termination.

- Replacement of mechanical appliances provided such equipment is not fueled by gas or oil, within the dwelling unit in occupancies of Use Group R-2 where serving a single family dwelling and in Use Groups R-3, R-4 and R-5.

- Replacement of plumbing equipment without alteration of the water supply and distribution system, sanitary drainage systems or vent systems.

- Replacement of windows and doors of similar operation and opening dimension that do not require changes to existing framed opening.

Ordinary repairs shall not include the cutting away of any wall, partition or portion thereof, the removal or cutting of any structural beam or load bearing support, change of any required means of egress, or rearrangement of parts of a structure affecting the egress requirements; nor shall ordinary repairs include addition to, alteration of, replacement or relocation of any standpipe, water supply, sewer, drainage, drain leader, gas or oil, soil, waste, vent or similar piping, electric wiring or mechanical or other work affecting public health or general safety.

One story detached accessory structures not located in a designated flood zone and used as tool and storage shed, playhouse or similar uses provided the floor area does not exceed 256 square feet in size, the building eave height is 10 feet or less and the maximum height from the finished floor level to grade does not exceed 18 inches.

When a permit is required, it must be obtained before work begins. Only in emergency situations will work be allowed to start before obtaining a permit. These situations would include needs for emergency heat, hot water or replacement safety glass. Permits, notification and inspections must be obtained the next working day.

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Children and Family Services - Head Start

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1. What are the qualifications for Head Start?: Head Start is a free preschool program for children ages 3-5 years old. Eligible children and their families must live in York County and meet income or other eligibility criteria. Breakfast, lunch and snack (Full day programs only) are provided to students at no cost to the family.

2. Where are the programs located?: Head Start is located at the Griffin-Yeates Center, Bethel Manor and Yorktown Elementary Schools.

3. How do I get more information about these programs?: You can get additional information regarding Head Start by visiting About the Division or the York County Preschool Programs page located at www.yorkcountyschools.org. Additionally, you can contact (757) 890-3888 to obtain additional information about Head Start.

4. How often do the classes meet?: Head Start offers full day and half day classes Monday through Friday. Head Start students attend 5 days a week.

5. Will my child receive transportation to and from school?: The Griffin-Yeates Center has limited transportation available at no cost to families.

6. If I am a YCSD employee, but not a York County resident, is my child eligible for Head Start?: No, the child must reside in York County, regardless of where a parent is employed.

7. Is there a preschool curriculum?: Yes, Head Start uses the research-based Teaching Strategies GOLD by Creative Curriculum® that is aligned to the Head Start Early Learning Outcomes Framework and Virginia Early Learning and Development Standards.

8. How are the children monitored for progress?

Head Start has highly qualified, credentialed teachers who conduct ongoing assessments and data collection.
Rising Kindergartners are assess using PALS twice a year.
Children's progress is tracked using Teaching Strategies Gold and reported to parents on a quarterly basis.

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Circuit Court

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1. Where can I find information or instructions on obtaining a divorce?: There are no official court forms dealing with the process of spousal separation or divorce, however, there are the following resources:
- Pamphlets produced by the Virginia State Bar about divorce and the financial aspects of divorce.
- The Virginia State Bar offers a lawyer referral service, whereby one could consult an attorney for a limited period at a reduced fee.

Access those resources.

2. Where can I get a copy of a birth certificate or death certificate?: You can access certificate copies on the Virginia Department of Health Bureau Vital Records website.

3. Can the Clerk of the Circuit Court offer me legal advice on my case?: No, only an attorney can offer legal advice. For legal advice, contact an attorney. If you are having trouble finding an attorney, contact the Virginia State Bar's Lawyer Referral Service at 1-800-552-7977. For more information visit the Virginia Legal Aid website.

4. Where can I go for help in getting financial support for my minor child?: Contact York County - Poquoson Juvenile and Domestic Relations District Court via phone at 757-890-3470 or Virginia Department of Social Services Division of Child Support Enforcement.

5. How can I contact the DMV regarding questions about my driver's license?: Please have your Customer Number or Social Security Number available when you contact the DMV. The DMV's public service number is 1-866-368-5463 or you can visit the DMV website.

6. Do I need a cover sheet for civil filings?: Yes, effective January 2, 2013, a cover sheet is mandatory for all civil filings. Please access Form CC-1416 on Virginia's Judicial website.

7. Is there a fee for filing an assumed or fictitious name in the Circuit Court Clerk's Office?: Yes, a $10 fee is charged for filing an assumed or fictitious name.

8. Does the Circuit Court have information regarding my traffic ticket?: We only have information if your conviction in General District Court was appealed to Circuit Court. Otherwise, contact General District Court by phone at 757-890-3450.

9. Where can I pursue a small claims case (less than $15,000) in a Virginia Court?: General district courts have exclusive authority to hear civil cases with claims of $4,500 or less and share authority with the circuit courts to hear cases with claims between $4,500 and $25,000. Examples of civil cases are landlord and tenant disputes, contract disputes and personal injury actions. For more information on General District Court information, please visit the state court website.

10. How can I contact my probation officer?: The probation offices for York County are:
Probation and Parole District 34
5244 Olde Towne Road
Williamsburg, VA 23188
Phone: 757-253-4860

or

Colonial Community Corrections
4093 Ironbound Road
Suite B
Williamsburg, VA 23188
Phone: 757-564-2311

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Commissioner of the Revenue

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1. How do I apply for a business license?: You will need to submit an application based on the location and type of business. Additional forms may also be required, please contact the Business License Department at 757-890-3383 for requirements and to begin the application process.

2. Do I qualify for the Tax Relief for the Elderly and Disabled Program?: You may qualify for this program if you meet certain criteria. For detailed information and requirements, please visit the tax relief for elderly and disabled page.

3. Do I qualify for tax exemption under the Military Spouses Residency Relief Act?

The Service Members’ Civil Relief Act exempts active duty military personnel from personal property tax in any state other than their legal state of residence. Therefore, vehicles titled in an active duty non-resident military person’s name(s) will be exempt as long as each owner furnishes a Leave and Earnings Statement (LES) for the period of sites. To maintain exemption, active duty military personnel must provide to the Commissioner of the Revenue either a November, December or January LES annually.

All vehicles owned by military individuals who claim Virginia as their legal state of residence are subject to personal property tax until they are either disposed of or moved out of York County. In accordance with the Code of Virginia, Title 58.1, Section 3511, if the vehicle is moved out of state, a copy of the new state registration must be provided before pro-ration can be considered. Pro-ration will be based upon the registration date.

Once military personnel separate from active duty status or retire and stay in York County, each owner must provide a copy of their Form DD214. Vehicle(s) will be subject to a prorated tax based upon the separation date as indicated on the Form DD214.

Spouses of military service members may be eligible to be tax exempt on personal property registered in their names or titled jointly with their service member-spouse based on certain qualifying conditions provided in the federal "Military Spouses Residency Relief Act." To apply for exemption, contact our office at (757)890-3381 for information and application. Once qualified, you must provide certain documentation annually to maintain this exemption.

4. How do I submit an amended state income tax return?: You will use the same form as you used to submit your original return. Just simply fill-in the oval indicating "Amended Return" and fill in the form with the correction(s). Also, attach a statement indicating the change(s) made as well as a copy of your original return.

5. I am a disabled veteran. How do I apply for tax exemption on my real estate?: Benefits are available to qualifying disabled veterans. Learn more information on the
veterans tax relief page.

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Commonwealth Attorney

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1. How do I find out information about a case?: A prosecutor will normally be assigned to a case after an investigative report is received from the York County Sheriff’s Office, Poquoson Police Department, or Virginia State Police and the defendant has appeared in court for arraignment. This may take several days.

Due to caseload, the prosecutor on any given case may not contact victims or witnesses in a case until 2 to 3 days before the court date. Victims or witnesses can call the local Victim-Witness Assistance Program at any point in the criminal justice process to get information or discuss concerns about their cases. Contact the Victim-Witness Assistance Program.

2. What cases does the Commonwealth's Attorney's Office prosecute?: The Commonwealth’s Attorney’s Office is involved in all felony charges in Juvenile and Domestic Relations Court, General District Court, or Circuit Court, as well as all misdemeanors that are appealed to the Circuit Court. In Juvenile and Domestic Relations District Court, the Commonwealth’s Attorney’s Office prosecutes all charges against juveniles except possession of tobacco and traffic matters. These are prosecuted by the law enforcement agent who took out the charge.

For adult defendants in Juvenile and Domestic Relations Court, the Commonwealth Attorney’s Office is involved in domestic assaults, drug-related charges, firearm-related charges, and all felonies.

In General District Court, the Commonwealth’s Attorney’s Office prosecutes all felonies, but a more limited numbers of misdemeanors. As a rule, the office prosecutes DUIs, drug, weapon, sexual battery, and stalking misdemeanor charges. The Commonwealth may become involved in other misdemeanors at their discretion, or upon victim/witness request.

3. Can I drop charges?: The Commonwealth’s Attorney’s Office for York County and the City of Poquoson has a "no drop" policy on all charges. Because the defendant has broken a law of the Commonwealth of Virginia, the Commonwealth's Attorney's Office must prosecute the crime.

What this means is that once charges are filed and the Commonwealth’s Attorney’s Office decides to proceed with the case, you can no longer withdraw the charges. Only a prosecutor handling the case can request a dismissal of the charges. Only the Court has the authority to dismiss, or "drop" charges.

4. What should I do if I receive a subpoena for court and I have a conflict with the court date?: In some instances, if you have a pre-planned event already scheduled during the time of a court date, the Commonwealth may be able to request a continuance from the court. Valid reasons include pre-planned vacations, rescheduled doctor's appointments, work-related travel set prior to the service of the subpoena, and being subpoenaed to appear in another court on the same day at the same time. For more information, call the Victim-Witness Assistance Program at 757-890-3402.

5. What should I know before I testify?: Testifying in court can be intimidating. First and foremost, always remember to tell the truth. it is also helpful if you contact the prosecutor to discuss the case before court. For more basic tips on testifying, call the Victim-Witness Assistance Program at 757-890-3402 or view our tips on testifying (PDF).

6. What is a preliminary hearing?: In Virginia, there are 2 types of criminal charges, misdemeanors and felonies. Felonies are more serious in nature and carry a higher penalty in terms of greater fines or longer imprisonment. Defendants charged with felonies have a right to a preliminary hearing where the prosecutor must prove to the court that there is enough evidence to show that a crime has been committed (known as "probable cause") and that the defendant is the person who most likely committed that crime.

A preliminary hearing is a scheduled court date, similar to the trial, the judge, defendant, defendant’s attorney, prosecutor, and all subpoenaed victim(s) and witness(es) are present. However, the prosecutor will put on only enough evidence to justify further proceedings against the defendant. If the prosecutor establishes probable cause, the case is certified to the next Grand Jury and the case is set for trial at a later date.

7. Can children be subpoenaed to testify in court?: Yes, children can be subpoenaed. While every effort is made to prevent children from coming to court, there will be instances in which the only witness to a crime is a child. This may be especially true with child sexual abuse.

In these cases, it will be necessary to subpoena the child witness to testify in court. When this occurs, many special steps are taken to help lessen any anxiety a child victim may experience before and during the judicial process.

8. I can't identify the defendant. Why did I receive a subpoena?: In order to prove a case, the Commonwealth must prove a number of specific "elements." These elements differ for different crimes.

One of the elements in cases such as property crimes involves determining the value of the item damaged or stolen, who owned it, and if anyone had permission to borrow or damage it. Therefore, even though you cannot identify the person who took or destroyed your property, you can testify about the last time you saw it, when you noticed it missing, how much it was worth, and if you had given it to anyone or authorized someone to take or use it.

9. What should I do if the defendant's attorney contacts me?: You may discuss the case with the defense if you so desire, but you are not required to do so. You should inform the prosecutor handling your case if defense contacts you regardless of whether or not you speak with him or her.

10. What happens if someone threatens me to drop the charges or not testify?: It is illegal to threaten a witness, whether it is before the crime is reported or during the prosecution of the case. Such a person is obstructing justice and is committing a crime. If this occurs to you, contact the prosecutor handling your case and the law enforcement officer in charge of your case immediately.

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D.A.R.E. Program

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1. How do I request a presentation by a deputy?: You can request a presentation by a deputy by filling out this form (PDF).

2. How do I volunteer for our local D.A.R.E. program?: We would be happy to have your help with our many events throughout the year. Please call us at 757-890-3653 for more information on volunteering.

3. Does the York County D.A.R.E. program conduct any fundraisers in which I can participate in?: We don't solicit any monies door-to-door, telemarketing or sale merchandise. If you wish to assist us please call our office at 757-890-3653.

4. My child has lost or damaged their D.A.R.E. shirt. What can I do?: Have your student make contact with their D.A.R.E. Officer or call our office at 757-890-3653.

5. How do I make sure my donation to D.A.R.E. goes directly to our local program?: Sometimes the National or State D.A.R.E. Associations conduct fund-raising that might be located in York County. These monies go into their accounts with no direct support to our program locally. If you want 100% of your donation to impact only our local D.A.R.E. program you should make your contribution to our local D.A.R.E. office. Contact the D.A.R.E. office for more information. Contact the D.A.R.E. office for more information.

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Development Services

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1. Is my property subdividable?: This question is best answered by a staff member. There are many variables that could effect a particular parcel. Please call the Division of Development Services at 757-890-3531.

2. What are landscaping credits?: A developer will receive credits for existing landscaping located in the required front and side landscaped yards, and in transitional buffers; this may result in fewer new tree and shrub plantings than would have been required otherwise. If a developer is planting new trees and shrubs at a project site, trees and shrubs are assigned numeric credits based on the size. For specific requirements, see
Section 24.1-242 (h)(1) of the Zoning Ordinance.

3. What is the process for approving a commercial sign for a new project?: We would like to see the sign details included on the site plan, however the developer will still have to obtain a sign permit before constructing the sign. Access the sign permit application form (PDF)

4. Where can I get a temporary sign permit application?: Access the
application online (PDF)

5. Can I keep chickens in my backyard?: The York County Zoning Ordinance was recently amended to allow for the keeping of chickens in residential areas. For regulations on keeping chickens in your backyard,
please see section 24.1-414.1.

6. Where can I get a sign permit application?: Application forms for both permanent and temporary signs can be found on the Development Services forms page.

7. What are the most common zoning violations?: Grass that is too tall, trash containers being left on the curb after pick-up times, inoperable vehicles parked on residential property, and signs that are located in the right-of-way along public roadways.

8. Which permits can be approved administratively at the Development Services office?: Permits for craft shows, yard sales, and seasonal sales such as Christmas trees or produce can be approved administratively.

9. What is the time frame for reviewing a commercial site plan?: The Code of Virginia allows for 60 days for the review of site plans; if the pre-application process is utilized, then the review time is 15 business days. For more information on the pre-application process see the development guide (PDF).

10. If I want to open a new business in a building where an existing or previous business was located, what do I need to do in order to meet the zoning requirements?: First, if no physical changes are proposed to the building or site (such as an addition, modification, or expansion of impervious cover) you must ensure that the proposed building is a permitted use in the zoning district in which the building is located. If the use is permitted you must ensure that the site has the required parking standards for the type of business being proposed.

After all of the zoning requirements have been met, you will need to apply for a business license through the Commissioner of Revenue.

11. What are the required building setbacks if I want to add an accessory structure (such as a storage shed or garage) to my property?: If the accessory building is attached or within 10 feet of the house or primary building, then it is required to conform to the standards of the specific zoning district for which it is located. If the accessory building is detached and at least 10 feet from the primary house or structure, then you might be eligible for a setback requirement of only 5 feet from the property line (provided that there are no easements or environmental restrictions).

12. How many sets of engineered drawings are required for the formal submission of site plans or subdivision plans?: In most cases, 13 folded copies of engineered drawings are required for a formal submission. There may be exceptions to this requirement. Please call us at 757-890-3531 for additional information.

13. Can I place a DVD rental kiosk on my commercial property?: A DVD rental kiosk placed outside of a commercial building requires a site plan showing the placement of the kiosk to ensure pedestrian traffic on the sidewalk is not impeded and does not hinder fire and life safety personnel from entering the premises in case of an emergency. Additionally, a business license from the rental company is required and if a new electrical outlet is installed, an electrical permit will be required. Please call the Development Services office if you have any further questions at 757-890-3531.

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Finance - Budget

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1. What is the County's current fiscal year General Fund (operating) budget?: For Fiscal Year 2018, the County’s General Fund budget was $141,889,500

2. Where can I view a hard copy of the County's budget?: Hard copies of the County's budgets can be found at the Tabb Library, Yorktown Library, Williamsburg Regional Library and the James City County Library. A hard copy can also be viewed in the County's Public Information Office.

3. Where can I find the School Division's budget?: The School Division's budget can be found on the York County School Division website.

4. What is the current fiscal year support to the school system?: For Fiscal Year 2018, the local support for operations is $52,987,094 and $7,112,606 for debt service.

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Finance - Central Purchasing

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1. What are the competition levels for various purchases?: Supported Departments and agencies are authorized to solicit quotes on purchases up to $10,000. They are not, however, authorized to place a valid order on the County’s behalf unless they can provide you with a Purchase Order Number. Between $15,000 and $50,000 Purchasing will solicit oral or written quotes providing a minimum of 10 days for you to respond. Purchases above $50,000 may be advertised and require approval by the Board of Supervisors (or School Board, as appropriate). All decisions by the Purchasing Agent or Board are final. Many County and School personnel now use Purchase Cards (P-Cards) for small purchases below $1,500. The P-Cards are a Visa card issued by the Bank of America (picture ID required).

2. Does the County maintain a Bidder's list?: Central Purchasing maintains a bidder’s list. Vendors may register to be on this list. In accordance with County Policy the "maintenance of such a list shall not be construed as the acceptance of an obligation to notify any or all of the prospective offers on such list of procurement transactions by the County," (Purchasing Ordinance, Paragraph 3-2). Neither, however, are you required to be on the current list to bid/propose on a current Solicitation. Vendors may register to be on this list by completing a Bidders List Application (PDF).

3. Why does the "ics" calendar link no longer appear on this site?: This functionality was DELETED with the revised website implementation on October 8, 2013. We are in the process of trying to restore this functionality with a hyperlink that allows you to place the event on your Calendar.

4. Can I fax in a bid?: A response to an RFQ (Request for Quote) may be faxed because it is treated as an "informal" solicitation (expected to be below $50,000). Responses to an Invitation for Bid (IFB) or a Request for Proposals (RFP) are formal solicitations, however, and the Virginia Public Procurement Act (VPPA) dictates that a FAX is not acceptable.

5. What is the difference between registering and subscribing to the County's solicitations?: Subscribing to solicitations allows you to select an email notification for current, and future, solicitations based on the National Institute of Governmental Purchasing (NIGP) commodity coding system [3-digit group level only]. The registration option is used for a specific active/current solicitation only to advise Purchasing to notify you of any changes to that solicitation before it is due.

6. How does the County evaluate proposals, or Request for Proposals (RFP)?: When competitive negotiation is the method of procurement, the following factors shall be considered in a descending order of importance in determining the most qualified firm or individual:
- Any special qualifications or requirements set forth in the proposal documents.
- Qualifications of the project manager and project teams.
- Overall qualifications and experience of the firm and any subcontractors.
- Quality of the proposal and its responsiveness to the request.
- The sufficiency of financial resources and ability of the bidder to perform the contract to provide the services.
- Financial ability of the firm to perform future maintenance and service.
- The location of the office responsible for providing the services.
- Cost estimates (which may or may not be required at the time of submission of the proposal, depending upon the circumstances). (Purchasing Ordinance, Paragraph 3-13).

7. What is an RFQ and how is it different from other solicitations?: A Request for Quotation (RFQ) is a less formal means of soliciting goods or services, in writing. Use of an RFQ as the solicitation method means the goods or services are expected to be less that $30,000 (the 'formal' bid threshold for an IFB or RFP). Inside Central Purchasing, an RFQ is treated much like a formal bid and are not opened by the Buyer until after the specified date/time (usually 5 p.m. EDT, unless otherwise specified); but they are not required to be advertised in the newspaper and do not require approval by the governing body in public meeting. Also, they can be faxed or emailed to Central Purchasing (unlike bids or proposals).

8. What is the County/School contracts' requirements for insurance and why do they require an endorsement of the "Additional Insured" requirement?: The requirements shall be specifically shown in the solicitation (IFB/RFP/RFQ) listing the type and amounts of coverage. Most all such requirements shall include a statement that: "The Contractor shall carry insurance in the amount specified below, including the Contractual Liability assumed by the Contractor and shall deliver certificates of insurance from carriers acceptable to the Owner specifying such limits, along with a proper endorsement, or other evidence of coverage satisfactory to the Owner, naming the County of York {or 'County School Board of York County'}, its Officers, Agents and Employees as Additional Insured, with primary status, without participation from the Owner's insurers' (on Form GL-20-10, or its equivalent) on applicable policy(s)."

This verbiage must be entered in the Description of Operations/Locations/Vehicles section of the Acord 25 form (or its equivalent) and the endorsement. The proper endorsement form is a requirement due to a 2012 change in State law that may be viewed on the State of Virginia website.

9. What are the NIGP Class codes?: The National Institute of Governmental Purchasing (NIGP) classification codes are a numeric-coding system to classify goods and services acquired by governmental procurement agencies. The 5-digit codes listed on the County website consists of 2 parts: a 3-digit group, followed by a 2-digit classification within that group. Please note the County and the Commonwealth have recently migrated from the 14th-edition of the NIGP codes to the 20th-edition. Some listings may not appear in numeric-order as we upgrade our pages to reflect the changes.

10. How does the County evaluate sealed bids?: The following factors shall be considered, in addition to price, when determining the lowest responsible bidder and the responsiveness of the bid:
- The ability, capacity, and skill of the bidder to perform the contract.
- Whether the bidder can perform the contract or provide the service promptly, or within the time specified.
- The character, integrity, reputation, judgment, experience, and efficiency of the bidder.
- The quality of performance of previous contracts or services.
- The previous and existing compliance by the bidder with laws and ordinances relating to the contract or service.
- The sufficiency of financial resources and ability of the bidder to perform the contract or provide the service.
- The quality, availability and adaptability of the goods or services to the particular use required.
- The ability of the bidder to perform future maintenance and service for use of the subject of the contract.
- The number and scope of conditions attached to the bid.
- Any other condition or criteria included in the request for bids or instructions for bidders (Purchasing Ordinance, Paragraph 3-12).

11. How do I pay for deposits on plans and specifications, surplus property, etc.?: Checks should be made payable to "Treasurer, County of York" (we must physically receive the check in Purchasing prior to issuance of the plans and specifications - we do not accept a fax of the check to document it has been prepared). Purchasing will also accept cash or charge cards (Visa or MasterCard only).

12. Does the County or Schools have an Appeals Procedure for its public procurement actions?: No; there is no formal process (e.g. described in written Policy/Procedures and approved by the governing body). Generally, any appeals should be directed to the assigned Buyer and/or the Purchasing Agent. County Policy stipulates at §3-19 that: All decisions by the Purchasing Agent or Board ... are Final.

13. How do I find out about solicitations, bids, or quotes?: Gain a better understanding by viewing a list of ways on the Solicitations, Bids, and Quotes page.

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Financial Transparency Portal

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1. What revenue sources contribute to the county's general fund?: See the answer in our OpenGov Portal here

2. How are general fund resources spent?: See the information here

3. How much does the county spend to keep the community safe?: See the information here

4. How much is the County's transfer to schools?: See the information here

5. How much does the County spend on Capital Projects?: See the information here

6. What are the revenue sources for the Tourism Fund?: See the information here

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Fire & Life Safety - EMS Transport Cost Recovery

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1. What is Emergency Medical Services (EMS) transport cost recovery?: Emergency Medical Services (EMS) transport cost recovery, sometimes referred to as an EMS transport fee, is the process of obtaining financial reimbursement for the cost of providing medically necessary ambulance transportation. Medicare, Medicaid, and the majority of private insurance policies allow for reimbursement for this service. The EMS transport cost recovery program is designed using compassionate billing practices to ensure that no one suffers financial hardship as a result of the program. There will be no charge for emergency medical care treatment if the patient is not transported.

2. What is compassionate billing?: Compassionate billing is intended to eliminate or minimize out-of-pocket expenses for ambulance transport services received by York County citizens and visitors. York County regards taxes paid by its residents as co-pays and/or deductibles for ambulance transport service, for all persons residing in York County households. Non-County residents will be assessed normal deductibles and co-pays in addition to the amount the insurance companies approve for payment. Uninsured or under-insured patients who demonstrate financial hardship will be eligible for a hardship waiver, sliding scale deductibles, or a payment plan that may require moderate payments with no interest or penalties.

3. What are the guiding principles of the York County EMS Transport Cost Recovery Program?: York County’s EMS transport cost recovery program will not impact access to the excellent EMS services available to the citizens, visitors and businesses in York County. Ability to pay will never be considered when providing emergency medical care treatment and transportation. The system of providing Emergency Medical Services in York County will remain caring, professional, and compassionate. No one will suffer financial hardship as a result of the EMS transport cost recovery program.

4. Who do I call if I have a question regarding billing or insurance coverage?: The billing company used by the County has customer service representatives to address your questions at 800-814-5339. If you are not satisfied with this response or wish to speak with someone locally, you can contact the York County Emergency Medical Services.

5. What are the schedule of service fees?

Basic Life Support - $450

Advanced Life Support
Level 1 - $550
Advanced Life Support
Level 2 - $800

Ground Transportation
Mileage - $10 (Note: per transport mile to a facility and/or other transport agency.)

6. Who can I contact for additional information about the fees or the York County EMS transport cost recovery program?: The York County Department of Fire and Life Safety
P.O. Box 532
Yorktown, Virginia 23690-0532
Phone: 757-890-3600
Hours
Monday-Friday
8:15 a.m. to 5 p.m.

7. Can I be denied Emergency Medical Services because of a lack of insurance or an inability to pay?: No one will ever be denied Emergency Medical Services because of a lack of insurance or an inability to pay.

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Fire & Life Safety - Fire & Rescue

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1. Where is my neighborhood fire station?: To discover where your neighborhood fire station is located view the Fire Station Map of York County (JPG).

2. Is York County a paid or volunteer fire and rescue department?: A combination of both. York County has a career (or paid) staff as well as a compliment of volunteers. All 6 neighborhood fire stations are staffed 24 hours a day, 365 days a year by the career department members. The volunteer members supplement the career staffing in the fire stations and often provide additional staff for special events and other duties.

3. Why does a fire engine come to my house when I call for an ambulance?: There are several reasons why a fire engine may respond to a medical call. It is important to remember that all career firefighters in York County are cross-trained in emergency medical care.

Serious medical situations may require the application of multiple procedures. The additional assistance provided by department members from the fire engine often accelerates the patient care and treatment process as well as reduces the time it takes the patient to reach the hospital.

In some cases, the closest ambulance may be committed to another incident, in which case the closest fire engine responds to provide patient care and treatment until the next available ambulance arrives.

4. Do I need a burn permit and how do I get one?: Information about permit required burning as well as the York County Burn Permit Application can be accessed by viewing the Open Burning Regulations page.

5. How and where can I get a fire extinguisher refilled (recharged)?: York County does not refill fire extinguishers; contact a reputable fire extinguisher service company (consult the yellow pages for more information). Most home fire extinguishers are not refillable. If you are uncertain if your fire extinguisher can or needs to be refilled (recharged), please consult a fire extinguisher service company.

6. My insurance company is requesting information such as, the distance from my house to the closest fire station and if it is staffed 24-hours a day, 7-days a week?: All 6 York County neighborhood fire stations are staffed with fire and rescue personnel 24 hours a day, 7 days a week, 365 days a year. York County has an Insurance Services Office (ISO) protection class rating of 2/2Y.

For additional information about York County's Fire and Rescue service areas, please call 757-890-3600 Monday through Friday from 8:15 a.m. until 5 p.m.

7. Does York County offer fire extinguisher training courses?: Yes, the department does offer fire extinguisher training courses by request for York County groups and businesses. Due to the demand for these courses, we request that you have a minimum of 10 or more participants before scheduling a course.

If you are interested in scheduling a fire extinguisher training course please call the York County Fire and Life Safety Educator at 757-890-3600 Monday through Friday from 8:15 a.m. until 5 p.m.

8. Where can I purchase a fire extinguisher and what type should I purchase?: Many fire extinguisher manufacturers have models listed for various household uses. Many of these fire extinguishers are advertised as "kitchen", "garage" or multipurpose use extinguishers. Look for extinguishers that carry the Underwriter’s Laboratories (UL) listing. Most commonly available home fire extinguishers are suitable for household use.

The extinguisher should have a rating in letters, such as "ABC" or "BC". The letters represent the type of fire that the extinguisher is intended to extinguish. "A" is for common household items such as wood or paper. "B" is for flammable liquids, such as oil. "C" is for electrical fires including many household appliances. These letters may be accompanied by numbers such as "2A; 10BC". The numbers represent the amount of fire that the device is intended to extinguish. Thus, the higher the number the more fire it may put out.

Most extinguishers advertised for household use are acceptable and are readily available. Fire extinguishers can typically be purchased at most hardware and/or home improvement retailers and other general merchandise stores and shopping warehouses.

9. How can I arrange for the Fire and Life Safety Educator to come to my school?: The York County Fire and Life Safety Educator delivers fire and life safety educational programs in each of York County's Public Schools throughout the traditional school year. These programs often require multiple school visits and incorporate staff and apparatus from each of York County's 6 neighborhood fire stations.
These programs are typically coordinated between the school administrators and the Department of Fire and Life Safety. If you are uncertain if a program has been scheduled for your school or you represent a private school or daycare center in York County and would like to schedule a visit and/or educational program, please contact the Fire and Life Safety Educator at 757-890-3600 Monday through Friday from 8:15 a.m. until 5 p.m.

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Fire & Life Safety - General Life Safety

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1. Where can I find information about career opportunities with the department?: View details about becoming a career member of the York County Department of Fire and Life Safety by viewing the Employment and Career Opportunities page.

2. Can I conduct open burning in my yard, including leaves?: Information about leaf burning as well as York County's leaf burning regulations can be accessed by viewing the Open Burning Regulations page.

3. Where can I find information about volunteer opportunities with the Department?: You can discover volunteer opportunities within the Fire and Life Safety Department by visiting the Volunteer Recruitment page.

4. Where can I have my child safety seat (car seat) installed or checked?: We only allow certified child safety seat technicians to install and/or check your child safety seat for proper installation. Please call 757-890-3600 so that we may assist you in meeting the nearest technician to install or check your child safety seat.

5. Where can I purchase a dog license?: Information regarding the purchase of a dog license(s) can be obtained by viewing the information on the Dog Tags and Pet Licenses page.

6. How can I get my blood pressure checked?: This service is provided at no charge by simply visiting your closest neighborhood fire station and letting the staff know that you would like to have your blood pressure checked.

7. Where can I get information about the York County Community Emergency Response Team (CERT) training program?: Information about the York County Community Emergency Response Team (CERT) training program can found on the CERT page.

8. How do I dispose of household chemicals?: For scheduled collection information contact York County Waste Management at 757-890-3780. In addition contact the Virginia Peninsulas Public Service Authority (VPPSA) at 757-259-9850 or visit the VPPSA website.

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Fiscal Accounting Services - Accounts Payable

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1. We have not received our check yet, it may be lost in the mail. Can you check to see if our check has been cashed yet?: Our check payments are typically mailed out on Tuesdays. If you were expecting a check in the mail, but have not yet received it, please contact the York County Accounts Payable office at 757-890-3701. We can verify with our bank whether or not your check has been cashed. If it has not been cashed, we can void the check out and reissue you a new check. We will also verify with you, your mailing address so that we make sure the check is being mailed to the correct address.

2. Can my check payment be deposited directly to my bank account, rather than having a check mailed?: The County of York offers direct deposits to all of our vendors for their check payments. Like checks, these payments are entered into the computer on Thursdays and instead of having a check printed, the payment is automatically deposited into your bank account on the morning of the Tuesday pay date. This saves time on the mail service delivering your check to you, and time that you would spend on going to the bank to deposit the check. This also defrays the possibility of a check being mailed to the incorrect address or being lost in the mail.

You can mail, fax, or hand deliver the form to the Accounts Payable office. We are located in the Finance Building in historic Yorktown, directly beside the County courthouse. View and complete the
Vendor Direct Deposit Authorization Form (PDF).

3. Our invoice has not been paid yet, do you know when it will be paid?: Once an invoice is received, it is sent to the specific department for approval and payment authorization. Once the payment is authorized, the invoice is entered into the computer system for a check to be printed. All County AP check batches are entered on Thursdays and the check payments are printed on the following Tuesday. If there is a holiday on the Monday before a check is printed, the check may be delayed by one day. Also, if there is a discrepancy with the invoice or corresponding paperwork, the check may be delayed. Typically, the turnaround time for a check to be entered and printed is immediate.

4. I received a check from York County, how can I know what it is for?: If you received a check from the County of York, and are not sure what it is for, simply contact the Accounts Payable office at 757-890-3701. If you will provide the check number to us, we can easily find out what the check payment was sent to you for. Some of the more common types of these checks include payments for annual contributions and Arts Contributions, refunds for taxes or utility bills, and refunds from Parks and Recreation for the cancellation or dis-enrollment of a class.

5. I received a 1099 statement from the County, in the mail. What is it, and what am I supposed to do with it?: A 1099 form is a statement given to vendors showing them how much the County paid them for services that they provided to the County, during the previous calendar year. By law, if you received more than $600 in compensation from the County, for any service that you provided to the County, and your company is not incorporated, you will receive a 1099 tax form. There are several exceptions which include law firms and medical institutions which receive 1099s even if they are incorporated.

The County must report all payments made to 1099-vendors, to the Federal government (IRS), every year. We must also, by law, provide a copy of this 1099 statement to the actual vendor. If you need to include this 1099 statement in your tax reporting for the previous calendar year, you should take this document with you to your tax provider and they can properly advise you on the recording requirements.

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Fiscal Accounting Services - Grants Administration

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1. Does the Office of Grants Administration award any grants?: No, the Office of Grants Administration seeks grant opportunities for County departments and agencies to fund new or expand existing projects and services. Additionally, our Office monitors grants to ensure that grant funds are expended in compliance with State and Federal regulations. Finally, the Office of Grants Administration prepares claims to FEMA after a declared disaster in order to receive public assistance.

2. Where does the Federal and State money come from?: Funding for the various grants administered by the County are awarded based on successful completion of an application from the following agencies:
- U.S. Department of Justice
- U.S. Department of Health and Human Services
- U.S. Department of Homeland Security
- Virginia Department of Health
- Virginia Department of Emergency Management
- Virginia Department of Motor Vehicles
- Virginia Department of Environmental Quality

3. What departments in the County receive Federal and State funds?: The departments below are the most frequent recipients of federal and state funds. The York County School Division and Social Services administer grants separately from the County:
- Community Services
- Commonwealth Attorney's Office
- Environmental and Development Services
- Fire and Life Safety
- General Services
- Sheriff's Office

4. Where do I find more information on how my Federal tax dollars are spent?: The Federal Funding Accountability and Transparency Act of 2006 (Transparency Act) requires a single searchable website, accessible by the public for free that includes for each Federal award. For more information view the USA Spending website.

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Fiscal Accounting Services - Payroll Administration

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1. When are W2 tax forms issued to employees?: W2 forms are issued before January 31. Forms are mailed to all terminated employees and a selected few of seasonal workers.

2. How do I request a replacement from W2?: The cost to replace a lost or damaged W-2 is currently $5. For further information and instructions please contact the Payroll Administration Division.

3. I terminated employment with York County and have a question related to my final pay check, who do I need to contact?: Questions should be directed to a payroll staff member. Contact the
Payroll Administration Division.

4. I terminated employment with York County and have changed my mailing address. I want to be certain that I receive my W2 form for the calendar year. Which office do I need to notify of this change?: The Office of Human Resources should be contacted, contact the office by calling 757-890-3687.

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Fiscal Accounting Services - Risk Management

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1. How do I file a claim?: To file a claim, please contact Risk Management at 757-890-3734. You will need to provide details of the incident including how the damage occurred, date and time of the incident, and if possible, cost of repair. If you are reporting a vehicle accident, it is important to have the County’s vehicle information and the name of the employee driving the vehicle.

2. What happens after a claim is filed?: After you contact Risk Management to report a claim, a claim is filed with the County’s insurance carrier. Once the insurance claim is set up, the insurance adjuster will contact all parties involved to assist them in making a liability decision.

3. What do I do if I'm injured on the job and need to file a workers compensation claim?: If you become injured or ill on the job, you should immediately notify your immediate supervisor. He or she will then assist you with filling out the necessary paperwork. Once your paperwork is complete it should be sent to Risk Management. If your situation is an emergency, please seek medical treatment at the nearest emergency room or call 911.

4. How long does it take for the insurance carrier to contact me regarding my claim?: Usually it will take about 2 business days. If you do not hear from the County’s insurance carrier, please contact Risk Management for assistance.

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Fiscal Accounting Services - Utility Billing

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1. What is the difference between my water bill, my HRSD wastewater bill and my York County sewer bill?: Your water purveyor will bill you for the clean water coming into your home. HRSD will bill you to treat the water you've used so it can go back into the environment. The amount of these bills may vary depending on how much water you've used in a billing period. York County will bill you for the sewer maintenance, which is a flat rate charge to help maintain the pipes and pumping stations in the County.

2. How can I access my account online?: Locate your 5 digit customer number in the upper left portion of your bill, underneath your mailing address. Using that along with the last name listed on the top line of the payment coupon, you can view your account or make payments online. For more information and options view the Payment Options page.

3. What utility services are provided by the County?: Trash collection is an optional service offered in most parts of the County and is handled through Waste Management. They can be reached by phone at 757-890-3780. There may also be a mandatory sewer maintenance charge for properties connected to the sewer system or where connection fees have been paid and the sewer system is available for use.

4. How often will I receive a bill?: York County sends out utility bills every 2 months, after the service is provided. They are mailed on the 15th of the odd months (January, March, May, July, and November) and are due on the 15th of the even months (February, April, June, August, October, and December.)

5. How do I sign up for services at a house I'm renting?: Only the owner or property manager is authorized to set up services. Please have your landlord contact our office by phone 757-890-3702 to sign you up for service.

6. Will I receive a credit on my utility bill if I had a water leak?: Residential customers are billed a flat rate sewer maintenance fee regardless of the amount of water used. Commercial customers that are billed based on a usage amount may be given a credit on the utility bill if HRSD is adjusting the wastewater treatment account as well.

7. Who do I need to call if I have a sewer backup?: If you are experiencing a sewer backup during normal business hours, please call 757-890-3751. For assistance outside of normal business hours, please call 757-890-3773. Be prepared to provide your name, address, phone number and what items are currently experiencing a backup in your home.

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FLS Home

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1. How do I request an Incident Report?: To receive information from and/or a copy of a York County Emergency Medical Services Incident Patient Reports (Pre-Hospital Patient Care Report), you must contact the York County Department of Fire and Life Safety for information about what is required to make this request by calling 757-890-3600, Monday through Friday between the hours of 8:15 a.m. and 5 p.m. (eastern time), except holidays.

To receive information from and/or a copy of a York County Fire (NFIRS) Incident Report, you must contact the York County Department of Fire and Life Safety for information about what is required to make this request by calling 757-890-3600, Monday through Friday between the hours of 8:15 a.m. and 5 p.m. (eastern time), except holidays.

2. What is EMS Transport Cost Recovery?

Our EMS transport cost recovery program, or what is commonly known as EMS transport fee, is structured with concern for the medical and financial health of our County residents and visitors. The program has been designed to minimize out-of-pocket expenses for York County residents. As such, after patients’ insurance companies, Medicare or Medicaid are billed for services, we will waive remaining co-pays and deductibles for county residents. Uninsured County residents will be treated with compassion and provided with options to ensure financial hardship is avoided. There will be no charge for emergency medical care treatment if the patient is not transported. Our commitment to you is to provide the best EMS care possible-period. We are proud and privileged to do so.

3. Where is my neighborhood fire station?: See the information here...

4. More FAQ's: See more FLS FAQ's here...

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General District Court

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1. How can I get a criminal warrant against someone?: You must visit the local Magistrate at:
Virginia Peninsula Regional Jail
9320 Merrimac Trail
Williamsburg, VA, 23185
Phone: 757-820-3951

2. Do I have the right to appeal the Judge's decision?: Yes, you have up to 10 days to file a notice of appeal with the Clerk's office. This must be in writing and will grant you a new trial in the Circuit Court.

3. What are the hours of the Courthouse?: The Court Clerk's office is open from 8:00 a.m. to 4:30 p.m.

4. How do I find out points about my driving record?: To find out points about your driving record, visit the Department of Motor Vehicle's website.

5. How do I reschedule my Court appearance date?: You may request a continuance by telephone, by mail or in person. Requests should be received prior to the assigned trial date. Continuance policies for traffic, criminal and civil cases include:
- Traffic - The Clerk's office may grant 1 continuance to the police officer's next scheduled date. No further continuances may be granted by the clerk's office. All subsequent continuances have to be approved by the Judge.
- Criminal - The Clerk's office may grant one continuance for good cause after the Commonwealth's Attorneys office has been informed of the request and has no objection to the granting of a continuance. If an objection is raised, then the parties must appear in Court for a hearing before the Judge. All witnesses are to be notified either by telephone or mail prior to the original trial date.
- Civil - The Clerk's office may grant one continuance if both parties agree. The Clerk's office must hear from the plaintiff that a continuance has been agreed upon as well as the rescheduled date.

6. How are records checks conducted?: Records check requests are not handled over the telephone. Any request for disposition information, name searches, case numbers, etc. must be in writing. Written requests can be faxed to 757-890-3459 or mailed to the York County General District Court:
P.O. Box 316
Yorktown, VA 23690

A copy fee of $1 for the first 2 pages and $0.50 for each additional page will be charged for copies of documents filed with this Court.

The database for the Court is also available online. Please visit the Supreme Court of Virginia's website.

7. What items are prohibited in the Courthouse?: The following items are prohibited in the Courthouse by order of the York County -Poquoson Sheriff:
- Cameras, recording devices or radios are not allowed in the courtroom unless approved by the Judge
- Cellphones are not allowed in the courthouse
- Guns
- Knives of any sort to include razors, box cutters, scissors, sewing/knitting needles, fingernail files or any tool or object deemed by the deputy's to be a possible weapon
- Laptop computers or related equipment are allowed but are not to be used in the courtroom unless approved by the Judge
- Mace or other chemical spray

8. How do I sue someone in Small Claims Court or Civil Court?: The civil jurisdiction for claims in the General District Court is $15,000. You may obtain a civil warrant from the General District Court Clerk's office during our business hours which are 8:00 a.m. to 4:30 p.m., Monday through Friday, except State holidays. Filing fee of a civil warrant is $44. An additional fee of $12 per defendant is required for service by the Sheriff. No additional fee is required for service by a private process server.

Civil Court is held every Tuesday at 1 p.m. in the York County General District Court:
Courtroom 3
300 Ballard Street
Yorktown, VA 23690

The Court date will be assigned at the time the warrant is filed with the Clerk's Office. If the defendant contests the claim, everyone must appear on the first return date for the Judge to schedule a trial. Continuances are not granted unless agreed upon by all parties.

The Small Claims division has jurisdiction over claims in which the plaintiff is seeking a money judgment up to $5,000 or recovery of personal property valued up to that amount. Small Claims cases are heard on the third Mondays each month at 1:00 p.m. The cost for a Warrant In Debt - Small Claims Division is the same as for all other civil warrants. All parties should appear in Court prepared for trial. Contested claims are heard on the first return date and are not rescheduled.

As a general reminder, the Clerk's Office can give basic instructions on how to fill out forms, but cannot give legal advice about your case. If you need a lawyer please contact the Virginia State Bar's Lawyer Referral Service at 800-552-7977.

9. Can I pay my ticket and avoid a court appearance?: You may plead guilty to many traffic violations (DUIs and Reckless Driving excluded) by submitting an appropriate fee to the Clerk of the Court prior to the Court date and only if the offense is one listed on the Uniform Fine Schedule - Rule 3: B2 and 3: C2 of the Rules of Court.

This may be done by mail to
P. O. Box 316
Yorktown, VA 23690

It can also be done in person at the Courthouse or our payment drop box located at the side of the Courthouse facing the parking lot entered by Alexander Hamilton Boulevard. This can also be done online by using your VISA, MASTERCARD and DISCOVER. Access the online payment website.

10. Is there a dress code for Court appearances?: Proper attire and behavior are required of everyone who enters a courtroom. Clothing must be clean and properly worn. The following list of prohibited attire and behavior will be enforced in the courtroom:
- NO cell phones are permitted.
- Bare feet or "flip flops"
- Chewing gum or bubble gum
- Exposed midriffs or stomachs
- Exposed underwear
- Halter tops
- Offensive, violent, obscene or suggestive slogans or caricatures displayed on clothing
- Shorts
- Skirts that do not extend at least to the middle of the thigh while sitting
- Slacks, trousers or jeans that can only be supported by the wearer's hands
- Tank tops

Anyone who is chewing gum or is not properly dressed upon entering a courtroom may be sent away until properly attired, or may be found in contempt of court and subjected to a fine, or incarceration, or both. The maximum punishment could be incarceration for up to ten days and/or a fine of up to $250.

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GIS Mapping

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1. How can I find out if my house is in a flood zone?: There are two easy ways to get this information:
- Use the Property Information System (Online Mapping) --> find your property (search by address or owner), then check the box in the layer list on the left that reads "Flood Zone (effective as of 1/16/15)*
- Call our office at 757-890-3899 between 8:15 am and 5:00 pm and we will be happy to research and answer that question.

2. I need to get a building permit, and they told me I needed a plat of my property. Do you have one?: The building permits section needs to see a scaled drawing of your property lines and any existing structures to ensure that your new construction will fall inside the building setback regulations. The best document for this application is a property survey, done by a licensed surveyor, as it is the most accurate. If you don't have one of those, we can produce a drawing for you showing the property lines and the man-made features, but it is not nearly as accurate as a real survey, and therefore may not be suitable for all applications.
We will produce and print this drawing for you in our office during normal business hours. There is a $1 charge for this service.

3. What do the FEMA Flood Zone Designations, like AE and X500, mean?: For all designation definitions please visit our FEMA Flood Zone Designation Definitions page.

4. I need a map that shows all of the streets in the County - do you have one?: Yes. However, if your main purpose is for driving directions, or locating other features in the County (parks, subdivisions, etc.), we will always suggest that you purchase a commercially-produced map book that is designed for those purposes. The street map that we create here is 6 feet long and 3 feet tall - which is not suitable for most common street map uses.

5. I am looking for old aerial photos of the County - who has them?: We have aerial photos of the County for the following years: 1953, 1963, 1974, 1986, 1989, 1995, 1997, 1999, 2002, 2005, 2007, 2009, 2011 and 2013. However, our oldest flight years do not necessarily have complete coverage of the County.

6. How often is the Property Information System (online mapping) updated?: The real estate assessment information is updated once a week, and the map layers/information are updated once a month.

7. I am looking for old maps of the County - do you have any?: No. We do not maintain any old maps of the County. If you are doing historical research, you might try visiting the local college libraries (William and Mary's Swem Library is a good one for colonial-era documents), or the Library of Congress.

8. I need a map for teaching / learning land navigation - will you make one?: The USGS Quad Maps (available at many camping supply stores and from USGS's website) are more suitable to military and Boy Scout land navigation courses because they accommodate compass readings (magnetic north). Our maps are always "true north". We always recommend the USGS maps for that reason. For more information visit the USGS Website.

9. I think my house is above the flood plain and should not require flood insurance, what can I do?: See information on how to amend the Flood Insurance Rate Map on our Amending the FEMA Flood Insurance Rate Map page.

10. How can I access recorded subdivision plats on the Property Information System?: For instructions on how to access subdivision plats on the Property Information System please visit our Accessing Recorded Subdivision Plats page.

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Housing

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1. What is the Housing Choice Voucher Program?: The program, formerly known as "Section 8", is a federally funded program that assists eligible participants with their rent. Eligibility is determined by several factors but include individuals and families with extremely and very low income.

2. How can I apply for the Housing Choice Voucher Program/Section 8?: New participants in the program are selected from the waiting list based on their eligibility and when they applied. The waiting list for the Housing Choice Voucher Program must be open before new applications can be accepted. At this time the waiting list is CLOSED.

3. How will I know if my name comes to the top of the waiting list for a Voucher?: When your name comes to the top of the list we will notify you by mail. All applicants for the Housing Choice Voucher Program are encouraged to always maintain their current and accurate address while on the list. If your address changes you MUST notify our office in writing via mail or email at housing@yorkcounty.gov Verbal changes of address will not be taken.

4. What if i already have a Voucher and I want to move to York County?: If you already have a Housing Choice Voucher you may use "portability" to move your voucher from your locality to either York County or the City of Poquoson. Contact the housing office who administers your voucher and their will assist you in the process.

5. Who do I contact if I need housing assistance?: For assistance with housing or housing related emergencies, you may call the Housing Crisis Hotline at (757) 587-4202.

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Human Resources

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1. How and when can I update my application?: Changes can be made to your application at anytime before it is submitted. Once you submit an application for a particular position, you cannot go back and make changes to the submitted application. If you make changes and submit another application before the position closes, we will only consider your most recent application. You may also make changes before submitting your application for any new positions. If you have any difficulty submitting an updated application before the position closes, please contact the Human Resources Office at 757-890-3687. Our normal business hours are 8:15 a.m. to 5 p.m.

2. What if I am not ready to fill out the application at this time?: No application is submitted until you click on the accept button, which is Step 4: Confirm and Submit. If at any time you do not want to complete your application, save your work, then logout.

3. Can I submit a paper application or resume?: Paper applications and resumes will not be accepted. Everyone who applies for a position is required to create an online application, through the Government Jobs website.

4. I missed the deadline, can I still apply?: As with any position, once a closing date has passed, no application will be accepted or considered. You may also want to complete a Job Vacancy Notification Card to automatically be notified when a position you are interested in becomes available. Please continue to apply for new jobs as they become available and visit the Employment Opportunities website.

5. Can I apply for more than 1 job at a time?: Yes, once you have created and saved your online application, you can apply for multiple positions that are currently open.

6. Where can I find information about employment with York County Schools?: York County Schools are a separate entity, information and employment opportunities are posted on the York County School Division website.

7. How do I print my application?: After you have submitted your application, you will see the Click Here button for a printable version of the application you just submitted.

8. What if I want to submit a resume?: You may either attach or cut and paste a resume into your application. Resume attachments must be in the following formats: plain text (.txt file extension), rich text (.rtf file extension), PDF (.pdf file extension), or Microsoft Work (.doc extension). Each attachment size is limited to 1 MB each. Please note, submitting a resume does not substitute for completing the application form.

9. How do I save my application?: You must select the save button to retain the information you have entered. If you close your browser prior to selecting save, you will lose any information you entered after the last time you selected save. If at any time you need to exit out of the application form, select the save button at the bottom of the form. You can return to your application later by logging into your account with your username and password.

10. Will I automatically be considered for other positions if I previously submitted an application?: A separate application is required for each position so you must apply for each job separately to be considered. To ensure you will be considered for other positions, watch our employment web site or complete a Job Vacancy Notification Card.

11. Who will see my application when I apply online?: All information is on a secure web server. Only the Human Resources Department and other County department users authorized to review specific job openings will have access. The County of York does not share its database with other companies or localities.

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Juvenile & Domestic Relations Court - Family Abuse Protective Orders

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1. Where can a petitioner file a Family Abuse Protective Order (PO)?: Petitions are filed with the Court Service Unit Intake Officer. Their office is located at:
300 Ballard Street
Second Floor
Yorktown VA, 23690
Phone: 757-890-3480

Hours
Monday - Friday
8:30 a.m. - 4:30 p.m.

Petitioners should arrive no later than 3:30 p.m. An attorney can also file a petition on your behalf.

2. What information should the petitioner bring with them to file the Protective Order?: Petitioners should bring the following items with them:
- Address for home, work, and places frequented
- Age, height, weight, eye color, hair color, and distinguishing marks
- A copy of an Emergency Protective Order if one was issued
- Full name and dates of birth of any family members you want included
Home, work, cell phone, and pager numbers
- The name and address of the person from whom you are seeking protection
- Name, nicknames, and aliases
- A picture ID of yourself, which can be a driver's license, work identification tag, or military ID
- Recent photograph of that person
- Social Security Number

3. How do I contact the Court for more information?: You can call the Clerk's Office at 757-890-3470 between the hours of 8:30 a.m. to 4:30 p.m.

4. How do I file a Protective Order against someone that is not a family member or whom I do not live with?: To file a Protective Order, call the Clerk's Office of General District Court at 757-890-3450 between the hours of 8:30 a.m to 4:30 p.m.

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Juvenile Services

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1. What program does Juvenile Services offer?

Juvenile Services provides the following programs:

Intensive Supervision
Voice Identification Surveillance Services
Electronic Monitoring
Community Service Work
Law Related Education I and II
Psychological and Substance Abuse Services
Crossroads Community Youth Home

2. As a parent, can I refer my child to one of the Juvenile Services programs?: No, a parent can not refer their child to any of the Juvenile Service's programs.

3. How are youth referred to Juvenile Service's Programs?: Youth are referred to Juvenile Service's programs by the Court Services Unit, the Department of Social Services, and by Judge's order.

4. What localities does Juvenile Services serve?: Currently, Juvenile Services serves youth within the 9th District Court Services Unit, however, other localities can purchase services.

5. What age group does Juvenile Services serve?: Juvenile Services can serve youth up to the age of 18.

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Library

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1. How do I get a York County Public Library card?: Library cards are issued in person to any resident of the Commonwealth of Virginia who is at least 4 years old. Proof of identity, proof of current address and a completed application are required. Applications are available at the Circulation and Reference desk. Children between 4 and 16 years of age will need a parent's or guardian's permission.

2. How do I check my account and renew items from home?: On the library's website, click on "Books, DVDs & More" in the left-hand navigation to access the online library catalog. In the upper right-hand corner of the library catalog, click "My Account." Enter the barcode from the back of your library card. You can view the items you have checked out and when they are due. Items that are not overdue or on hold may be renewed here. You can also reserve items and check on the status of items you have on hold. Items may also be renewed in person at the Library and by calling the Circulation Department at Tabb, 757-890-5130, or Yorktown, 757-890-5205.

3. Do you have a notary available?: Notary service is available free of charge at both libraries. Call Tabb Reference at 757-890-5120 or Yorktown Reference at 757-890-5207 before you come to the Library to determine if a notary is available. Note that acceptable proof of identity is required before a document can be notarized. Acceptable proof of identity is a United States passport, a certificate of United States citizenship, a certificate of naturalization, an unexpired foreign passport, an alien registration card with photograph, a state-issued driver's license, a state-issued identification card or a United States military card. All documents must be signed in the presence of the notary. If a document must be witnessed, you must provide your own witnesses.

4. How do I reserve the meeting room?: The Tabb and Yorktown meeting rooms can be reserved online or by submitting a paper application in person or by fax. Read the guidelines for organizations and businesses to use the meeting room before submitting your application.

5. Can I access the internet / Wi-Fi from the library?: Both libraries have public computers with internet access and Microsoft Office 2010 Word, Excel and PowerPoint. You will need your library card to sign in. Wireless internet access is also available at both libraries.

6. How can I apply for a job with the York County Public Library?: All library job applications are processed online through the York County Human Resources Division. A list of library job openings, as well as other York County job openings, is available on the York County Human Resources web page.

7. How do I renew my library card?: You can renew your library card in person at the Tabb or Yorktown Library circulation desk or by calling the Circulation Department at Tabb, 757-890-5130, or Yorktown, 757-890-5205.

8. Can I use the Williamsburg Regional Library?: Through a contractual agreement with the Williamsburg Regional Library (WRL), York County residents may utilize the services of both WRL branches: Williamsburg Library located at 515 Scotland Street and James City County Library located 7770 Croaker Road. For directions and hours of operation, visit the WRL website.

9. Can I print a document at the library?: Printing is available from all of the library's public computers. Black and white printing is 15 cents per letter-sized page. Double-sided and color printing is not available. Printing can only be done on library-supplied paper.

10. What should I do if the DVD, CD or audiobook that I checked out skips or is damaged?: The Library owns a professional disc cleaner which can repair most damage. When you return the item, please let the Circulation staff know about the problem. For multi-part items, note which disc has a problem.

11. Does the library have a copy machine?: Black and white photocopy machines are available at the Tabb and Yorktown Libraries. Copies are 15 cents per letter-sized page and 20 cents per legal-sized page at the Tabb Library. Copies are 15 cents per letter-sized page and 15 cents per legal-sized page at the Yorktown Library.

12. How many items can I check out?: York County residents can check out a maximum of 50 items on one card at one time. Non-residents can check out a maximum of 30 items on one card at one time. DVDs, music CDs and Books on CD are each limited to 5 items per card.

13. Do you have income tax forms?

A limited variety and quantity of federal tax forms are available at both libraries. Forms and instructions 1040, 1040A, and 1040EZ are usually available. They arrive late January and are available until April 30. Patrons may call the IRS at 1-800-829-3676 to have forms mailed to them. Current, prior and accessible forms, instructions and Publications are available on the IRS website. AARP Tax-Aide is not available at the Library.

The Library does not have Virginia tax forms. Virginia tax forms are available at the York County Commissioner of the Revenue's office located at 120 Alexander Hamilton Blvd. in Yorktown. They are also available online at the Virginia Department of Taxation.

14. Does the library proctor tests?: The Library does not offer test proctoring.

15. Does the library send or receive faxes for patrons?: The Library does not send or receive faxes for patrons.

16. Do you have books for sale?: The Friends of the Library offer used books for sale at the Tabb and Yorktown Libraries. At the Tabb Library, the Friends book sale room is located on the right just past the entrance to the Children's Library. At the Yorktown Library, the Friends book sale shelf is located adjacent to the magazines. Pay for your items at the Circulation desk.

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Parks and Recreation - General FAQs

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1. Can we get married on Yorktown Beach?: Yes, a wedding ceremony may be held on the Yorktown Beach, but a special event permit is required. There is a two (2) hour limit and the are may not be blocked from public use.
Waterfront Use Permit (PDF).

2. Are dogs allowed at the McReynolds Athletic Complex (MAC)?: No, dogs are prohibited at the McReynolds Athletic Complex. Service animals are allowed as long as they are on a leash at all times and are well behaved.

3. How long is the bike trail at New Quarter Park?: The mountain bike trail is 6.5 miles long.
Mountain Bike Trail Map (PDF)

4. How do I get information on upcoming events in Yorktown?: For event information, please visit the
County Tourism site.

5. Where does the name New Quarter come from?: In 1723, Robert “King” Carter owned the land. “New Quarter” was one of the “quarters of land” so named by him in his diary. The 545-acre tract, which had been a portion of Camp Peary, was acquired at no cost through the Federal Surplus Land Program in 1976. York County opened New Quarter Park in 1984.

6. I'm interested in reserving a field at the McReynolds Athletic Complex (MAC). Who do I contact?: To inquire about field rentals, contact the facilities coordinator at 757-890-3569.

7. What phone number can I call to get updated information on the status of events scheduled in Riverwalk Landing in case of inclement weather?: Please call the Riverwalk Landing Events Weather Hotline at 757-890-3520.

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Parks and Recreation - Programs, Leagues & Classes

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1. My child plays Little League at the athletic complex. If inclement weather is threatening, how do I find out the status of the game?: Call the York County Little League Athletic Complex Weather Hotline at 757-890-3868.

2. Do you have to be a resident of York County to register for leisure classes?: You do not have to be a resident.

3. Where and when is the skating program?: On Friday nights at Dare Elementary School, the elementary and family skate session is 6:30 to 8:30 p.m., middle school session is from 9 to 11 p.m.

4. Do you have to be a York County resident to participate in our summer sports camps?: No.

5. What ages are eligible to play in the County's soccer program?: Boys and girls in Kindergarten through 12th grade are eligible.

6. What times will the soccer practices / games be held?: First games and practices will begin at 5:45 p.m. and 6 p.m. respectively on weekdays and 9 a.m. on Saturdays.

7. What fields will be used for the County's soccer program?: The McReynolds Athletic Complex (MAC), Kiln Creek Park, Wolf Trap Park, and York County Elementary school fields will be used.

8. What equipment is needed for soccer?: Each player in the soccer program is required to wear shin guards.

9. What ages are eligible to play youth basketball?: Boys and girls in 2nd grade through 12th grade are eligible to play.

10. What days of the week do youth basketball leagues play?: Practices and games could be played Monday to Thursday evenings and on Saturdays.

11. What gyms will be used for the youth basketball program?: York County Elementary School and York County Middle School gymnasiums are used for the program.

12. What times will the youth basketball practices and games be held?: First games and practices will begin at 5:30 p.m. on weekdays and 9 a.m. on Saturdays.

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Parks and Recreation - Wetlands Interpretive Sanctuary for Education

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1. How was this wetland funded?: The wetland was mainly funded through 2 different grants. The National Fish and Wildlife Foundation (NFWF) awarded York county a grant from the Chesapeake Bay Small Watershed Grants program. This grant, requiring matching funds from the County, was used to restore a portion of the Great Run - a stream located on the property - to its natural meandering flow, and to create and stabilize an adjacent floodplain and wetland.

The second grant, the Virginia Department of Forestry Grant, was used for trees in the riparian buffer and educational materials for the public.

2. Why was the wetland created?: View before and after photos and learn about why the wetland was created.

3. How was the wetland created?: Read about the efforts behind the creation of the wetlands.

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Planning

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1. I want to get involved with the Comprehensive Plan process. How do I do that?: The Board of Supervisors are actively recruiting for volunteers for a Comprehensive Plan Steering Committee. The Steering Committee appointments will be made by the Board of Supervisors, and committee work will begin in summer/fall 2018 and is expected to continue through the spring of 2020. Over this time, members of the Steering Committee will be expected to attend meetings on at least a monthly basis and several community meetings. Find out more here.

2. Where is the Planning Division office located?: The Planning Division office is located in the Administration Building. View the contact information for the Planning Division.

3. What is the population of York County?: The Planning Division’s latest estimate is 67,200 as of January 1, 2016, which is slightly lower than the Weldon Cooper Center for Public Service’s estimate of 67,396 as of July 1, 2014. The Cooper Center is responsible for producing the official population estimates for all of Virginia’s counties and cities. The Census Bureau’s estimate for York County is 66,342 as of July 1, 2014.

4. What is the population of the Bruton District?: The Bruton magisterial district, which includes all the land in the County north and west of King Creek (i.e., west of the Naval Weapons Station but including Cheatham Annex), had 12,056 residents as of the 2010 Census. Since then, the Planning Division estimates that the Bruton District has grown to approximately 12,350 residents (as of January 1, 2016).

5. What is the Comprehensive Plan?: The Comprehensive Plan is the long-range plan for the physical development of the County. It sets forth the County's future plans for transportation, community facilities, the environment, housing, economic development, and historic resources. It is implemented by the County's various development ordinances, particularly the Zoning and Subdivision Ordinances, as well as the Capital Improvements Program.

6. What is the Planning Commission?: The Planning Commission is a group of 7 County citizens appointed by the Board of Supervisors to serve as an advisory body on land use planning issues. There is 1 representative from each of the County's 5 election districts, plus 2 members who represent the County at large.

The Commission reviews each application for a Zoning Map amendment (i.e., rezoning) or a Special Use Permit, conducts a public hearing, and then makes a recommendation of approval or denial to the Board of Supervisors. The Board makes the final decision on all applications.

7. Who determines how land can be used?: The use of land is greatly influenced by zoning. Zoning determines what can and cannot be done on a piece of land. For every parcel in the County, there are certain uses that are allowed as a matter of right, certain other uses that are allowed only under certain specific conditions established by the Board of Supervisors in granting a Special Use Permit, and some uses that are not allowed under any circumstances.

8. Can I have a garage apartment or accessory dwelling unity on my property?: It depends on how your property is zoned, how large it is, how big the apartment would be, and whether it would be in a detached structure or attached to the principal home. Accessory apartments must be clearly incidental and subordinate to the principal residence. Apartments are permitted as a matter of right in all single-family residential zoning districts as long as the floor area of the apartment does not exceed 1,000 square feet or 35% of the floor area of the principal dwelling - or 49% upon authorization by Special Use Permit - whichever is less.

In no case can the lot coverage (i.e., building footprint) of a detached accessory apartment exceed 75% of the lot coverage of the principal structure.

9. Can I operate a business in my home?: Home occupations that are permitted by right include artists, authors, dressmakers, home crafts, and home office facilities that do not have customer or client contact on the premises (accountants, brokers, clergymen, engineers, etc.). As a general rule, home occupations that involve on-premises customer or client contact require a Special Use Permit from the Board of Supervisors. There are exceptions - including photography studios, day care for up to 6 children, and tutoring or music lessons for up to 4 persons - all of which are permitted as a matter of right in the RC, RR, R33, R20, and R13 zoning districts.

Other home occupations that require a Special Use Permit include those that have non-resident employees or generate a parking demand for at least 3 parking spaces. Small contracting businesses in the RC, RR, or WCI zoning district also require a Special Use Permit. Prohibited home occupations include auto repair and servicing, funeral homes, gift shops, medical or dental clinics and restaurants.

10. How long does a rezoning, special use permit or planned development process take?: The rezoning and special use permit process typically takes between 2 and 3 months. Planned Development applications require an extra month to process.

11. Where can I find out about applications coming before the Planning Commission?: All owners of adjacent property are notified by mail of rezoning and use permit applications. The County also posts a sign on any property that is the subject of an application. Public hearing notices appear in the legal advertisement section of Friday’s Daily Press 5 and 12 days before the meeting date. You can find the Planning Commission’s upcoming meeting agenda on the Planning Division page.

12. On what does the Planning Commission base its recommendation?: Every application is unique and involves its own set of issues. However, the three major issues that are generally of greatest importance to the Commission in making its recommendation are:
- Does the proposed use conform to the Comprehensive Plan?
- Is the proposed use compatible with surrounding development?
- What impact will the proposed use have on the County’s roads, utilities, schools, and other public facilities and services?

13. When and where does the Planning Commission meet?: The Commission meets on the 2nd Wednesday of each month at 7 p.m. at the
York Hall
2nd Floor Board Meeting Room
301 Main Street
Yorktown, VA 23690

Meetings are televised live on Channel 46 and streamed live on the WYCG-TV website.

14. How can I make my opinions known to the Planning Commission?: The most effective way to participate is to speak at the public hearing. There are sign-up forms at the meeting for those who wish to address the Commission. Applicants are given 10 minutes to present their case to the Commission. All other speakers have up to 3 minutes each, so you need to be concise to make sure you get your point across in the time allotted.

15. Does the Planning Commission accept petitions?: Signed petitions pertaining to a particular application become part of the public record when submitted. Although petitions can sometimes be an effective way for a large number of people to register their opinion, they are not always an accurate reflection of community sentiment. While the Commission will always consider petitions when evaluating an application, a good, strong argument made at a public hearing typically carries more weight than a signature on a petition.

16. What if I can't attend the public hearing?: If you are not able to attend a public hearing, you can contact your district Planning Commissioner. All comments will be forwarded to the Planning Commission and become part of the public record. You can also write, call or email the Planning Division.

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Public Affairs

Show All Answers

1. Do I need a permit to host a yard sale?: You may hold up to 2 garage sales of household items per year with no permit required. Each sale may last 3 days. As many as 5 households can take part. However, a permit may be required if you are holding a neighborhood sale and/or if crafts are to be sold.

2. Do I need a building permit? How do I get one?: The Building Regulation Division issues building, electrical, plumbing, mechanical and other construction permits. It also ensures compliance with County and state building codes and conducts building, electrical, mechanical and plumbing inspections. For more information contact the Building Inspection Division.

3. Where can I access records of a deed, wedding certificate or birth certificate?: Legal documents and records are maintained by the Clerk of the Circuit Court. Call them at 757-890-3350 for more information.

Birth and Death certificates are maintained by the Office of Vital Records with the Virginia Department of Health. Visit their website.

4. Who is in charge of road maintenance?: Any residential street or highway with a route number is maintained by the Virginia Department of Transportation (VDOT). To report the need for snow plowing, road repairs, or changes in speed limits or signs, call them at 800-367-7623 or 757-253-5138 or visit their website.

5. Who do I contact about holding an event at The Freight Shed?: The Freight Shed, a large brick plaza building on the York River in Historic Yorktown, is available to rent for receptions and other meetings/functions. To check availability or book an event, please call 757-890-3730.

6. Where can I find out about my personal property taxes or have my question answered?: Personal property tax is assessed on automobiles, trailers, motorcycles, dirt bikes, recreational vehicles, and other vehicles that require a state registration. The tax is also imposed on watercraft, mobile homes, business equipment, and machinery and tools. Property that is not required to pay a Vehicle Registration fee (mobile homes and business property) must be filed on the appropriate form with the Commissioner of the Revenue on or before March 1 (or within 60 days of purchase or move in to this locality) to avoid a filing penalty.

Personal Property Taxes are prorated on motor vehicles on a monthly basis and based on the date the property was located in York County. Personal Property Taxes are based on a rate per $100 of assessed value. For further information, call 757-890-3381.

7. How can I schedule a bulk waste pick-up for large household items?: Subscribers to the County's garbage collection service are eligible for up to 4 bulk collections per year at no additional cost. To schedule a bulk collection, please call the Waste Management office at 890-3780.

8. How much does it cost to visit Yorktown? What are the hours?: Historic Yorktown is an area that is always open and available to the public at no charge. It is a living, working town with restaurants, shops, and residents. There are certain buildings and attractions with operating hours and admission fees including the Yorktown Victory Center and the Yorktown Battlefield Visitors Center. For a complete list of Yorktown attractions and more details, call (757) 890-3500.

9. Where can I get more information about Zoning Codes? Who do I call if I think something needs to be inspected?: Zoning districts define the types of uses (residential, commercial or industrial) allowed in different locations in York County. The Zoning and Code Enforcement staff administers provisions of the zoning ordinance and sections of the general county ordinance pertaining to nuisances.

Zoning approval is needed for all new structures. Also, properties must be kept clean and orderly. If you have questions about zoning requirements for your project, proposed or existing uses of property, or would like to initiate a code enforcement complaint, please call 757-890-3523.

10. I have a question about a Court appearance. Who do I contact?: Please contact the appropriate court:
- Circuit Court: via phone at 757-890-3350
- General District Court: via phone at 757-890-3450
- Juvenile and Domestic Relations District Court: via phone at 757-890-3470

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Public Works

Show All Answers

1. There is water backing up into my shower/toilets/sinks. Is there a sewer backup issue?: Please call Department of Public Works at 757-890-3752, so we can verify if the backup is occurring at the main water/sewer line or at the house water/sewer line.

2. Who do I call if there is stormwater rising from the stormwater drain?: Please call Department of Public Works at 757-890-3752 and we will have the stormwater engineers investigate the issue.

3. Who do I call if my ditches are flooding? Who do I call about a drainage problem?

That depends on where the ditch is located. Roadside ditches are maintained by VDOT.

You can reach the local VDOT Residency Administrator's office by phone at 253-5138, the Williamsburg Area Maintenance Headquarters at 253-5138, or the Seaford Area Maintenance Headquarters at 898-5151.

You can also submit a service request online at https://my.vdot.virginia.gov/, or call the central service center at 1-800-FOR-ROAD (367-7623).

If the ditch is not along the roadway, then the county would maintain it (if it is in an easement dedicated to York County). If it is off the roadway and in a county easement, please call Department of Public Works at 757-890-3752 and we will have the stormwater engineers investigate the issue. You can also put in a service request on our website here.

Some easements are dedicated to Homeowners Associations (HOA's) and would be their responsibility to fix.

4. How can I find out who owns or maintains the ditches and pipes?

First, if it is along the road it is in the VDOT right-of-way (ROW) and it is their responsibility to maintain and repair. If it is outside the VDOT ROW, then you can find out by looking at the plat for your property or subdivision. If you don't have a copy of this, you can find it on the county website by going to property information and looking up the address.

Once you are on the property in question, go to the map and under "Tools" on the upper right side, click on "Identify". Then go to the left side under "Layers" at the pop down box click on "Plat" link. Go back to the parcel in question and click on it again. Click the "More Information" link and you should be able to see the subdivision plat.

If that doesn't work or you're still not sure, go to the Public Works Service Request link and put in your service request. You will be provided a work order request number.

5. Who do I call for billing?

For Utilities Billing, to include sewer maintenance, trash and recycling billing please call the Finance Department at 757-890-3702.

For Personal Property or Real Estate Billing, please call the Treasurer at 757-890-3420

6. My water was turned off for non-payment of a York County utility bill. Who do I call?: Please contact the Finance Department Utilities Billing at 757-890-3702.

7. I just moved to York County. How do I start trash collection service or other York County Services?: New residents can follow the New Resident Checklist for all York County services that need to be started and/or connected. Trash/Recycling can be initiated by calling 757-890-3780.

8. How do I schedule a bulk trash collection?: Bulk Collections can be requested through the Public Works Customer Service System or by calling the Waste Management Center at 890-3780. Some limits may apply.

9. What are the hours of operations for Waste Management?

Waste Management Office Administrative Hours

Monday - Friday 8 a.m. - 4 p.m.

Facility Hours: Recycling Center, Transfer Station, Citizen Garbage Drop-off

Monday - Saturday 7 a.m. - 4 p.m.

Compost Facility

Monday - Saturday
8 a.m. - 4 p.m.

10. Why didn't my trash get collected?

There are a variety of reasons that could be the cause of non-collection. Here are the most common:

Too close to another item for automated truck to collect (must be three feet away from any other item)
Must be out by 7 a.m. on your collection day (late set out)
Overloaded (more than 260 pounds in weight)
Overstuffed (lid not closed and trash would spill when lifted)
Opening of the trash container not facing the street
Have more containers than you are paying for (other containers not collected)
See tag left on container for other reasons
Route is running behind

For additional information call Waste Management at 757-890-3780.

11. My trash container is missing or damaged. What should I do?: There could be many reasons why. The best way to let us know is to call Waste Management Office at 757-890-3780.

12. How do I dispose of my trash when not collected?: You may bring your trash to the Transfer Station at the Waste Management Center located at 145 Goodwin Neck Road during operating hours at no charge, provided you are on the York County trash service.

13. How does my trash get collected on a holiday?

Our trash contractor observes the following holidays:

New Year's Day
Fourth of July
Thanksgiving Day
Christmas Day

Collections that fall on these holidays will be delayed by one day and each collection day that follows the holiday will be delayed by one day (for example, if the holiday is on a Tuesday, Tuesday's collections will be on Wednesday, Wednesday's will be on Thursday, etc.). All other holidays will have regular collection.

View the 2018 Collection Calendar (PDF)

14. May I put yard debris in my trash container?

You may put bagged leaves or grass clippings in your container for pickup. Please make sure that you do not overload your container when doing so as the truck cannot lift the container if it weighs more than 260 pounds or if the lid is not closed on the container.

Visit the Yard Debris Collection page for more information.

15. Can I put my tires out at the curb for pickup?: Tires cannot be picked up at the curb. You may bring tires to the Waste Management Center for disposal, up to five per day and there is a fee involved depending on tire size.

16. Who do I call about snow removal? Who do I call to report a pothole/road issue?

Road maintenance, to include snow removal and repairs, in York County is performed by Virginia Department of Transportation (VDOT). You can reach the local VDOT Residency Administrator's office by phone at 757-253-5138, the Seaford Area Maintenance Headquarters at 757-898-5151, or the Williamsburg Area Maintenance Headquarters at 757-253-5138.

You can also submit a service request online, or call the central service center at 1-800-FOR-ROAD (367-7623).

Please visit VDOT Resources to find answers to many VDOT related questions.

VDOT is responsible for any snow removal and landscape maintenance of medians and roadsides of York County roads.

17. Where can I get a building permit/building permit inspection?: The Division of Building Regulation is responsible for monitoring all types of building construction in the county.

18. How can I provide feedback on customer service?: The Public Works Customer Service Survey provides an opportunity for residents to provide feedback and identify concerns and issues.

19. If I am a contractor bringing waste or yard debris from my residence, do I have to pay?: No, but you have to call one week in advance to the Waste Management Office so we can come out and see the items you want to dispose of while they are still on your ground (757-890-3780).

If approved, the disposal fees will be waived. In addition, you must deliver the material in person (i.e. no employees, neighbors, or family members not living in your household.) If you do not meet the above criteria, you will have to pay a disposal fee.

20. How do I find out what flood zone my property is in?: On the County's website go to Property Information Lookup and type in your street name. It will list the flood zones on the information for your property and the different elevations for the AE Zone. If you go to maps and then view Interactive Map it will show your property. On the left column check Buildings and Flood Zone (under Environmental) and it will show the flood zone with relation to your house.
Visit the Property Information Lookup page.

21. What can I do to reduce flooding?: To help yourself and your neighbors, keep your ditches clean of leaves and other debris. If a big storm is coming, check to make sure nothing is blocking drainage. Loose items can wash into drainage ways so make sure items are put away.

22. How does stormwater get treated?: Unlike sewer, stormwater does not go to a treatment plant. Some stormwater goes to a pond or other system that will remove some of the pollutants, like fertilizer, before it goes downstream to a creek and then the Bay. Older developments (prior to 1985) usually go directly to the creeks.

23. What is an Illicit Discharge?: An illicit discharge is anything other than stormwater. Pollutants that are intentionally dumped into stormwater are considered illicit and the polluter can be sited for a violation of the County Stormwater Ordinance if they are caught discharging in to the County Stormwater System.
Certain things are allowed. They are:
- Water line flushing
- Landscape irrigation
- Diverted stream flows or rising groundwater
- Infiltration of uncontaminated groundwater
- Public safety activities
- Pumping of uncontaminated groundwater from potable water sources, or foundation drains, irrigation waters, springs or water from crawl spaces or footing drains
- Air conditioning condensation
- Lawn watering
- Individual residential car washing
- Flows from riparian habitats or wetlands
- Dechlorinated swimming pool discharges
- Street flushing
- Those permitted by the State DEQ or DCR

24. How can I help reduce pollution?: You can help reduce pollution with these tips:
- Do not dump anything but clean water into the storm drains or ditches
- Apply fertilizers correctly
- Pick up dog waste

25. What is TMDL?: TMDL stands for Total Maximum Daily Load and it's an EPA term for the maximum amount of a pollutants (i.e. phosphorous, nitrogen, total suspended solids/silt) that is allowed in a creek or river on an average daily basis.

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Public Works - Engineering - Stormwater Programs

Show All Answers

1. Who do I call if my ditches are flooding? Who do I call about a drainage problem?

That depends on where the ditch is located. Roadside ditches are maintained by VDOT.

You can also submit a service request online at https://my.vdot.virginia.gov/, or call the central service center at 1-800-FOR-ROAD (367-7623).

Some easements are dedicated to Homeowners Associations (HOA's) and would be their responsibility to fix.

put in a service request on our website.

2. How can I find out who owns or maintains the ditches and pipes?

If that doesn't work or you're still not sure, go to the Public Works Service Request link and put in your service request. You will be provided a work order request number.

Virginia Department of Transportation website.

3. How do I find out what flood zone my property is in?

On the County's website go to Property Information Lookup and type in your street name. It will list the flood zones on the information for your property and the different elevations for the AE Zone. If you go to maps and then view Interactive Map it will show your property. On the left column check Buildings and Flood Zone (under Environmental) and it will show the flood zone with relation to your house.

Visit the Property Information Lookup page.

Navigate the Property Information Search now.

4. What can I do to reduce flooding?: Make sure there is nothing in or near ditches or pipes that can block drainage. To help yourself and your neighbors, keep your ditches clean of leaves and other debris. If a big storm is coming, check to make sure nothing is blocking drainage. Loose items can wash into drainage ways so make sure items are put away.

5. How does stormwater get treated?: Unlike sewer, stormwater does not go to a treatment plant. Some stormwater goes to a pond or other system that will remove some of the pollutants, like fertilizer, before it goes downstream to a creek and then the Bay. Older developments (prior to 1985) usually go directly to the creeks.

6. What is an Illicit Discharge?: An illicit discharge is anything other than stormwater. Pollutants that are intentionally dumped into stormwater are considered illicit and the polluter can be sited for a violation of the County Stormwater Ordinance if they are caught discharging in to the County Stormwater System.
Certain things are allowed. They are:
- Water line flushing
- Landscape irrigation
- Diverted stream flows or rising groundwater
- Infiltration of uncontaminated groundwater
- Public safety activities
- Pumping of uncontaminated groundwater from potable water sources, or foundation drains, irrigation waters, springs or water from crawl spaces or footing drains
- Air conditioning condensation
- Lawn watering
- Individual residential car washing
- Flows from riparian habitats or wetlands
- Dechlorinated swimming pool discharges
- Street flushing
- Those permitted by the State DEQ or DCR

7. How can I help reduce pollution?: You can help reduce pollution with these tips:
- Do not dump anything but clean water into the storm drains or ditches
- Apply fertilizers correctly
- Pick up dog waste
Medallions (PDF)

8. What is TMDL?: TMDL stands for Total Maximum Daily Load and it's an EPA term for the maximum amount of a pollutants (i.e. phosphorous, nitrogen, total suspended solids/silt) that is allowed in a creek or river on an average daily basis.

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Public Works - Stormwater & Grounds - Mosquito Control

Show All Answers

1. What is being done to control mosquitos?

It is being done by source reduction drainage maintenance, biological control, and if needed, by ground and/or aerial applications as the mosquito situation dictates.

For more information,

visit the Mosquito Control page.

2. When should I call about a mosquito concern?: Whenever you notice a mosquito annoyance you may call the Mosquito Control office at 757-890-3790 and leave your name, address, telephone number and your concern.

3. What are the ways that I can fight the bite?: Wear long, loose and light clothing along with using an approved mosquito repellent.

4. Can mosquitos be a disease threat?: If uncontrolled they can be vectors of various diseases such as West Nile Virus, Eastern Equine Encephalitis, Malaria, Yellow and Dengue Fever in addition to dog heartworms.
Learn more about Mosquito Borne Viruses.

5. What determines if and when an area will be sprayed?

Surveillance data, mosquito monitor trap reporting, and calls from specific locations or neighborhoods. Spraying is not automatic as it is based on the number of mosquitoes found and the bona fide threat.

To sign up for notifications or for more information,

visit the Mosquito Control page.

6. Are the pesticides used for spraying approved by federal and state agencies?: The pesticides applied follow strictly the EPA's agency's labeling requirements and are applied only by applicators who have a state license that is VDACS certified.

7. Does ground or aerial spraying kill all mosquitos?: No, as ground spraying kills only 15% and aerial spraying 90%.

8. How can I find out if our area is scheduled to be sprayed this evening?

Call our mosquito spray hotline at 890-3793 after 3 p.m. daily or check the front page of the website for spray information which is updated daily.

through the Mosquito Control page.

9. How can I control mosquitoes in my yard?: Tip and Toss standing water from yard containers at least once a week. As little as one inch of water in a can or dog dish can produce dozens of mosquitoes.

10. Are there many breeding opportunities for mosquitoes in York County?

Yes, as there are approximately 43,000 acres of fresh water woodland and salt marsh breeding environments coupled with backyard water laden containers.

Find out how to secure your property through the

Mosquito Control Starts At Home (PDF).

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Real Estate Assessment

Show All Answers

1. What type of information is available to examine on my property in the Real Estate Assessment Office?: York County Real Estate Assessment Office will provide a property card and a map for your review at a minimum. Other papers may be available for review, except those exempt by law. You will need to schedule a time to come in to review the information available.

Please refer to Virginia State Code 58.1-3331, updated January 1, 2012, which addresses public disclosure of certain assessment records.

Visit the Legislative Information System website.

2. Where can I view my previous assessment?: To view current and previous assessments, visit the Property Information Search.

3. York County assessments are at what percentage of market value?: The Code of Virginia requires the Assessor of Real Estate to assess all real estate at 100% fair market value. York County reassesses properties every two years.

For specific code information, visit the Legislative Information System website.

4. For this address, who is the owner, when did it sell, and how much did it sell for?: Property information can currently be found on the Property Information Search.

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Sheriff's Office

Show All Answers

1. How do I obtain a Concealed Weapon Permit?: You can learn about how to get a Concealed Weapons Permit on the Circuit Court's page.

2. How do I search for Registered Sex Offenders that reside or work in York County?: A database of registered sex offenders is maintained by the Virginia State Police. Access the database.

3. How do I obtain a criminal warrant for someone?

To obtain a criminal warrant you must appear, in person, before a magistrate. The Magistrate's Office for York County-Poquoson-Williamsburg-James City County residents is located at:

Virginia Peninsula Regional Jail

9320 Merrimac Trail

Williamsburg, VA 23185

Phone number: 757-820-3905

4. How do I obtain a civil paper for someone?: The first step in obtaining a civil paper is to contact to York-Poquoson General District Court. They can be contacted via phone at 757-890-3450.

5. What items are prohibited from entering the York-Poquoson Courthouse?: The following items are prohibited from the Courthouse:
- Cameras, unless approved by the Judge
- Cell phones
- Guns
- Mace and chemical spray
- Recording devices/radios, unless approved by the Judge
- Sharp objects including knives of any sort, box cutters, scissors, sewing/knitting needles, fingernail files or any tool or object deemed by the sheriff’s staff or judges to be a possible weapon

Laptop computers or related equipment are allowed inside the Courthouse, but are not to be used in the Courtrooms unless approved by the Judge. For additional information, please call 757-890-4195.

6. How do I start a Neighborhood Watch?: Call 757-890-3630 and request a member of our Crime Prevention Unit to speak at your neighborhood association meeting to help you get started. We suggest that you discuss this idea with your members first to find out how many will be willing to participate in the process. Three major roles need to be filled in order for Neighborhood Watch to function properly: 1 Coordinator, several Block Captains, and numerous Watch Participants.

7. How do I arrange for someone to speak at our meeting?: The Crime Prevention Unit can arrange this for you. They can be contacted by phone at 757-890-3639.

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Social Services - Child Protection Services

Show All Answers

1. What age can a child be left alone?

Virginia state statutes do not set a specific age after which a child legally can stay alone. Age alone is not a very good indicator of a child's maturity level. Some very mature 10 year olds may be ready for self care while some 15 year olds may not be ready due to emotional problems or behavioral difficulties. In determining whether a child is capable of being left alone and whether a parent is providing adequate supervision in latchkey situations, Child Protective Services (CPS) will assess several areas.

These areas include:

Child's level of maturity. CPS will want to assess whether the child is physically capable of taking care of himself, is mentally capable of recognizing and avoiding danger and making sound decisions; is emotionally ready to be alone; knows what to do and whom to call if an emergency arises; and has special physical, emotional, or behavioral problems that make it unwise to be left alone. Its important to note that a child who can take care of him/herself may not be ready to care for younger children.

Accessibility of those responsible for the child. CPS will want to determine the location and proximity of the parents, whether they can be reached by phone and can get home quickly if needed, and whether the child knows the parents location and how to reach them.

The situation. CPS will want to assess the time of day and length of time the children will be left alone; the safety of the home or neighborhood; whether the parents have arranged for nearby adults to be available in case a problem arises; and whether there is a family history of child abuse or neglect.

Some localities have ordinance concerning the age at which a child may be left without supervision.

determining child supervision requirements.

2. What is the definition of child abuse and neglect?: The best definition of child Abuse and neglect can be found at the Child Welfare Gateway Web Site.
Child Welfare Gateway website.

3. Are mandated reporters required to report suspicions of abuse or neglect within their family or outside of their work place?: Mandated reporters are required by law to report suspicions of abuse and neglect while in their professional or official capacity.

For more information, visit the Child Protection Services page.

4. What happens when a new report is received on an open referral?: If a new report is received while there is an open referral, a new report must be generated and determined to be valid or not. The only exception is when new information is learned within 5 days of receiving the original report and constitutes a valid allegation; it can then be added to the existing report.

Learn more about Child Protection Services.

5. What constitutes exercising reasonable diligence to locate a child or family named in a CPS report?: Reasonable diligence to locate subjects of a report include, but are not limited to, searching for them in OASIS, the phone book, Accurint and or SPIDeR. Contact should be made with the post office for last known or forwarding address. Additional searches include school records, DMV, DCSE and utility companies. Contacting law enforcement, relatives, landlords or neighbors may also constitute reasonable diligence.

Find out more on the Child Protective Services page.

6. What constitutes the first meaningful contact?: The first meaningful contact is a contact with the family, child or collateral that provides pertinent information relating to the safety of the child in a report. This contact may or may not be the first actual contact. The first contact, whether completed or not, is the initial response and should be within the assessed response priority.

Discover the role of Child Protective Services.

7. Does the worker have to contact the non-custodial parent?: In all family assessments and investigations the worker should make reasonable efforts to notify and interview the non-custodial parent. The non-custodial parent has the right to know what is happening with their child(ren). The non-custodial parent may have pertinent information regarding the allegations. The non-custodial parent may be able to offer protection should the child be assessed as being unsafe. The non-custodial parent may be able to offer additional support to the child and family. The non-custodial parent may participate in a Family Partnership Meeting.
There will be times that contacting the non-custodial parent would not be in the best interest of the child or family and could be detrimental.

Review more information about Child Protective Services.

8. What information can be released in a founded investigation when there is an on-going investigation but no charges have been filed?: Before any information is released in a founded investigation and a criminal investigation is still pending, the worker should consult the law enforcement handling the investigation of the Commonwealth's Attorney to gain permission to release information.

Visit the Child Protection Services page.

9. What is the difference between information in OASIS and the Central Registry?: OASIS is the state's automated data system and contains information for numerous program areas including CPS. It includes information relating to family assessments, investigations and screened out referrals.

The Central Registry is a subset of CPS information within CPS. The Central Registry only contains information regarding the victims and abusers in founded investigations which are not under appeal.

Learn more about the Virginia Child Abuse & Neglect Central Registry.

10. What is the timeframe for someone to request an appeal for a founded investigation?: The subject of a founded report must notify the local agency of their wish to appeal a founded disposition in writing within 30 days of receiving their letter of notification.

Discover more information on the Child Protective Services page.

11. Does a report of a child not being in a car seat or properly restrained in a car meet a definition of child abuse or neglect?: Virginia law requires the use of safety restraints for children in motor vehicles. The intent of the law is to protect children from serious injury in the event of an accident. This is a civil law with designated fines and penalties. Law enforcement authorities are responsible for enforcing this law. If a report concerning a child not being properly restrained in a car is received by the local agency, the decision regarding validity is made by the local agency.

There may be extenuating situations that may require a CPS response, such as a caretaker pulled over for DUI and is unable to make a plan for the child's safety.

Learn more about Child Passenger Safety.

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Social Services - Financial Services

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1. Am I eligible for assistance?: The Eligibility Screening Tool can help you find out if you may be eligible to receive: - Child Care - Children’s Health Insurance - Energy Assistance and Pregnant Woman Medicaid - SNAP (Food Stamps) - Temporary Assistance to Needy Families.
View the Eligibility Screening Tool.

2. How is my income calculated?: Eligibility for all of the Benefit Programs is based on gross income.
visit the Benefits Programs page.

3. Can I apply for benefits at any Social Services Office?: You must apply for benefits in the city or county where you live. The York/Poquoson Department of Social Services serves the residents of York County and the City of Poquoson.

It is strongly suggested that you apply online to protect your application date and reduce your time in our office. Applications can be filed online 24 hours a day, 7 days a week. Start your application now.

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Social Services - Foster Care

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1. What is foster parenting (also known as "resource parent")?: Caring for a child on a short term basis, until the child can return home, is placed with a relative, or another permanent arrangement is made. Resource Parenting is a commitment to helping a child through a difficult period.

Find out more on the Become a Resource Parent page.

2. What do resource parents do?: Resource Parents provide the basic necessities for children to include, but not limited to: food, clothing, and shelter. Other responsibilities include:
- Foster parents encourage positive relationships between foster children and his/her birth parents.
- Foster parents arrange for medical and dental care.
- Resource parents discipline in a positive way by setting fair, consistent and appropriate rules.
- Resource parents help the child grow through educational, cultural, and social experiences.
- Resource parents love and support the child and work as part of a team with the local Department of Social Services.
- Resource parents help prepare the child to return home, live with relatives or adoptive parents if necessary.

Find out how to Become a Resource Parent.

3. What qualities should resource families have?: General requirements include:
- Resource families must be at least eighteen years old and in good physical and mental health to raise a child.
- Resource parents may be single or married, own a home or rent, stay home with children or work outside the home.
- Resource parents must be able to provide for their own family's financial needs, have stable family relationships, have enough room for a foster child, complete the home study process (to include criminal and central registry background checks, submit driving record, physicals, and references), and resource parents must complete a training program.

Discover how to Become a Resource Parent.

4. What types of children are in foster care?: Children in foster care come from many different backgrounds, races, ethnicities and religions. Foster children range in age from birth to twenty-one. Children are separated from their parents for many different reasons: physical or sexual abuse, neglect or abandonment, physical or mental illness of a parent, death of parents, or parental substance abuse.

Learn more about Foster Care.

5. Can resource parents choose the children they will care for?: Resource parents can generally choose a specific age range or gender, and have input on other factors. However, limiting the type of children you will care for may mean a longer wait for a foster child to be placed in your home. Resource parents may choose to not accept a placement if they feel it would not benefit the child.

Find out more information on the Foster Care page.

6. Are resource parents paid for taking care of foster children?: Resource parents do not receive wages for providing care. However, resource parents do receive a monthly reimbursement that helps cover the cost of the child's food, clothing and other basic needs.

Find more information on the Become a Resource Parent page.

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State Income Taxes

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1. How do I make estimated tax payments?: Taxpayers who make estimated tax payments are required to file Form 760ES Voucher 1 annually on or before May 1 with the Commissioner of the Revenue's office. All subsequent payments are sent to the Treasurer of York County and should be filed in accordance with the due date on the respective voucher.

2. Do I need to file a Virginia Income Tax Return?: You must file a virginia income tax return if you are:
- Married filing jointly and combined VAGI is $23,900 or more
- Married filing separately and your VAGI is $11,950 or more
- Single and your VAGI is $11,950 or more

3. Can I get an extension?: Requirements and rules for automatic 6-month extension for filing income tax returns:
- If you file more than 6-months after the original due date, the extension will not apply, and you will be subject to the late filing penalty of 6% of the tax due per month or part of a month, not to exceed 30%.
- If you file your return within the extension date, and you did not pay at least 90% of your tax due, you will be subject to an extension penalty of 2% per month. The extension penalty is applied to the balance of the tax that was due, May 1, through the date the return is filed. The maximum extension penalty is 12%.
- Interest will be charged on the tax due amount, even if you meet the 90% payment requirement for returns with an automatic 6-month extension.
- No application for an extension is required.
- This extension does not extend the time to pay.
- You must pay at least 90% of your tax due by the original due date using a voucher, form 760IP.

4. Are federal forms available in the Commissioner of the Revenue Office?: Federal forms are not available in the Commissioner of the Revenue Office.

IRS has evaluated the York County geographic area and has decided not to provide forms to the Office of the Commissioner of the Revenue. The IRS offers the following:
- Federal Forms can be downloaded 7 days a week / 24 hours a day on their website.
- Use the IRS website to order forms, which should be received by mail within 10 days.
- Call toll-free at 800-829-3676 to order tax forms and publications.
- E-file for free, 7 days a week/24 hours a day on their website

5. What is the rate for Virginia individual income taxes?: You can see the current rates on the individual income tax rates page.

6. Am I eligible to claim an age deduction?: If you are 65 or older, you may be eligible for a deduction. View the claim requirements and rules.

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Treasurer's Office

Show All Answers

1. I just moved in/out of York County, what do I need to do?: Notify the Commissioner of the Revenue in writing of your residence and the date you moved. Your tax bill will be prorated accordingly. Contact the Commissioner of the Revenue.

2. What is the Real Estate Tax rate?

The current Real Estate Tax rate for 2018 is $.795 per $100 of assessed value.

visit the Treasurer's page.

3. What is the Personal Property Tax rate?: The Personal Property Tax rate is set each year by the Board of Supervisors. The 2018 tax rate is $4.00 per $100.00 of assessed value. Board of Supervisors Website

4. I just sold my car, now what?: You must notify the DMV and the Commissioner of the Revenue.

5. I am active duty military, do I have to pay Personal Property Taxes?: Detailed information can be found on the Military Exemptions page.

6. What is the current rate of Personal Property Tax Relief?: Personal Property Tax Relief is at 53% for 2018.
Discover more information on the Treasurer's page.

7. Can I make payment arrangements?: Contact the Delinquent Tax Administrator at 757-890-3420. She will work with you on paying your Personal Property and Real Estate Taxes within a reasonable time period. She cannot relieve the penalties and interest, but may forestall any legal action. To make payment arrangements on a York County Utility Bill contact Utility Billing at 757-890-3702.

Find out how to pay your bill.

8. Who do I make my checks payable to?: All payments and donations sent to the County should be made payable to: Treasurer, County of York.

Discover all your payment options.

9. I have an escrow account with my Mortgage Company and received a bill, what should I do?: Nothing, owners are sent a copy for their records only. We may only send mortgage companies the Real Estate Tax bills that they have requested. We cannot send a Real Estate Tax bill that has not been requested.

Learn how to pay your Real Estate Tax bill.

10. Is the mailing address on my tax bill correct?: Yes. Bills due June 25th and December 5th that are sent with payment stubs are now mailed to a secure processing facility in Baltimore, Maryland. However, if you are not sending the payment stub with your payment or need a receipt, please send directly to the Treasurer's Office.

11. Can I pay my Personal Property and Real Estate Tax bill by automatic debit?: Yes. You can sign up for the Tax Pay My Way Program for personal property taxes and/or real estate taxes at any time. Please visit the Forms & Samples section on the Treasurer’s webpage for more information.
Sign up for the Tax Payment Plan now.

12. Can I pay my York County utility bill through automatic debit?: Yes. Users can pay their utility bill automatically by signing up for Smart Pay today.

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Victim-Witness Assistance Program

Show All Answers

1. I wrote a statement about what happened. Why do I have to come to court?: The U.S. Constitution guarantees people charged with crimes will have the write to 'cross-examine their accusers.' In effect, the defendant or his attorney has the right to ask victims about the reported crime, including questions about what happened, how it happened, when it happened, and other details.

A written statement is only that-a written statement. There is no opportunity for the defendant to question the victim about the case. Therefore, the complaining witness in a case (also known as the victim) will always be needed to appear in court to testify, unless there are special circumstances, such as a plea agreement.

2. Can I drop charges?: The Commonwealth’s Attorney’s Office for York County and the City of Poquoson has a "no drop" policy on all charges. Because the defendant has broken a law of the Commonwealth of Virginia, the Commonwealth's Attorney's Office must prosecute the crime. What this means is that once charges are filed and the Commonwealth’s Attorney’s Office decides to proceed with the case, you can no longer withdraw the charges. Only a prosecutor handling the case can request a dismissal of the charges.

Only the Court has the authority to dismiss, or "drop" charges. However, the prosecutor handling the case will want to speak with you to talk about the case and what you would like to see happen to the person charged. The Victim-Witness Assistance Program staff can assist you in getting in touch with the prosecutor for your case and having your concerns heard.

3. Do I need to meet with the prosecutor before court?: In many cases, you will not actually need to meet face-to-face with the prosecutor on your case, as the prosecutor will contact you by phone to prepare for court. In other cases, such as cases involving children, sexual assault cases, stalking cases, and homicide cases, the prosecutor will always meet with victims prior to the court date. If you prefer to meet in person, it is possible to arrange a meeting. If you would like to schedule an appointment to discuss your case with the prosecutor, contact the Victim-Witness Assistance Program.

4. How do I get a protective order?: Learn about how to get a protective order for stalking or abuse.

5. Do I need to come to court early? Will I be in court all day?: In most cases, it is a good idea to arrive a few minutes early for your court case. This will allow you to be notified about any last-minute changes in your case, such as a plea agreement or a continuance. Unfortunately, it is never easy to predict the length of a court docket or how long court may run. In general, you should always appear for court on time, but expect some delays.

However, court dockets in York/Poquoson Courts are usually not frequently significantly delayed. If you are subpoenaed for a morning case between 8-10 a.m., you will generally be out of court by noon. If you are scheduled to appear for court between 1 and 2:30 p.m., your case will usually conclude by 5 p.m.

6. Is there a separate waiting area available when I have to appear in court?: Yes. There are a variety of separate waiting areas and other options available if you must appear for court and are concerned about your safety or anxious about having contact with the offender. To find out more information and what might be available for you, contact the Victim-Witness Assistance Program.

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Virginia Cooperative Extension Office

Show All Answers

1. How can I get involved in the Virginia Cooperative Extension Master Gardener Program?: Peninsula Master Gardener training takes place September through November, Tuesday and Thursday from 9am until 12pm. Master Gardener trainees are selected from those who apply, are interviewed, and then chosen for the vacant spots. Applications are available on this website and are due at the end of May.

Learn more about Master Gardeners.

2. Where do I take a diseased plant or unidentified insect for diagnosis?: Samples of diseased plants, as well as plants or insects for identification can be taken to the York/Poquoson Extension office, located at 100 County Drive. The plant sample should include as much of the plant as possible.

When bringing in an insect for identification, please make sure the specimen is in a tightly sealed container.

For more information about specimen collection, visit the Master Gardener Help Desk page.

3. How can I be made aware of future events sponsored by the Virginia Cooperative Extension - York/Poquoson office?: There are several avenues to keep you updated on all events and programs sponsored by VCE-York/Poquoson. The office has a full-page write up in the York County Citizen News, published quarterly and available in the York libraries.

The York/Poquoson Extension office also sends out email reminders through the York County Subscriber system.

If you would like to receive these emails, please subscribe to York County notifications.

4. Where can I find more information about horticulture?: The Virginia Cooperative Extension website has information, as well as our Horticulture Publications page.

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Voter Registration

Show All Answers

1. How can active duty military, their departments, and citizens residing overseas apply to vote?: Active duty military and their dependents, as well as citizens residing overseas, may apply for voter registration and/or absentee ballots by using a Federal Post Card application. In addition view extensive details about requirements and deadlines by viewing the Virginia Department of Elections Military and Overseas voting informational page.

2. How can I apply for an absentee ballot?: Applicants can apply in person, by mail, by fax or by email. View details on receiving and applying for a Virginia absentee ballot by visiting the Absentee Voting page.

3. When must I apply for an absentee ballot?: Up to 12 months before an election. If you apply by mail, fax, or email application must be received by the General Registrar by the Tuesday before the election. Please apply early to allow time to receive your ballot and return it by Election Day. If you apply in person the application must be made and ballot voted by 5 p.m. on the Saturday before the election in the Office of the General Registrar. Ballots generally are available 45 days prior to an election. Call ahead to inquire availability of ballot 757-890-3440.

4. Can I vote absentee in Virginia?: While regular absentee voting ends at 5 p.m. on the Saturday prior to the election, you may qualify for emergency absentee voting in a few, limited circumstances. If you have any questions, call the Registrar's Office at 757-890-3440.

The State Board of Elections has a helpful page on absentee voting, including information for overseas citizens and members of the uniformed services, on the Absentee voting page.

5. How can I check to see if I am registered to vote?: View your voter registration status by viewing the Voter Information page.

6. What is a Party Primary?: The Democratic and Republican parties can choose their candidates by either a primary election or by a party meeting. If a party uses a primary for the November election, it will be held on the second Tuesday in June. If you are a registered voter, you can vote in any primary election. If both parties are holding a primary in your election district, you can vote in only one party's primary. You must choose either the Democratic or Republican primary.

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Voter Registration - Absentee Voting

Show All Answers

1. How can I apply for an absentee ballot?: Applicants can apply in person, by mail, by fax or by email. View details on receiving and applying for a Virginia absentee ballot by visiting the Absentee Voting page.

2. When must I apply for an absentee ballot?: Up to 12 months before an election. If you apply by mail, fax, or email application must be received by the General Registrar by the Tuesday before the election. Please apply early to allow time to receive your ballot and return it by Election Day. If you apply in person the application must be made and ballot voted by 5 p.m. on the Saturday before the election in the Office of the General Registrar. Ballots generally are available 45 days prior to an election. Call ahead to inquire availability of ballot 757-890-3440.

3. Can I vote absentee in Virginia?: While regular absentee voting ends at 5 p.m. on the Saturday prior to the election, you may qualify for emergency absentee voting in a few, limited circumstances. If you have any questions, call the Registrar's Office at 757-890-3440.

The State Board of Elections has a helpful page on absentee voting, including information for overseas citizens and members of the uniformed services, on the Absentee voting page.

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Waste Management

Show All Answers

1. Who provides curbside trash collection in York County?: Republic Services is under contract with York County to provide this service.

2. Who provides curbside recycling collection in York County?: County Waste is under contract to provide this service.

3. What are the hours of operations for Waste Management?: Waste Management Office
Administrative Hours
Monday - Friday
8 a.m. - 4 p.m.

Facility Hours
Recycling Center, Transfer Station, Citizen Garbage Drop-off
Monday - Saturday
7 a.m. - 4 p.m.

Compost Facility
Monday - Saturday
8 a.m. - 4 p.m.

4. How much does curbside garbage and recycling cost?: Service fees for curbside solid waste and recycling can be found here.

5. How much does it cost to bring trash or yard debris to Waste Management or the VPPSA facility?: York residents who are subscribers to the County's Basic Service for both solid waste and recycling collections and are current in payment for such services may also drop off their solid waste or personal yard waste at no charge.

6. Why didn't my trash get collected?: There are a variety of reasons that could be the cause of non-collection. Here are the most common:
- Too close to another item for automated truck to collect (must be three feet away from any other item).
- Must be out by 7 a.m. on your collection day (late set out).
- Overloaded (more than 260 pounds in weight).
- Overstuffed (lid not closed and trash would spill when lifted).
- Opening of the trash container not facing the street.
- Have more containers than you are paying for (other containers not collected).
- See tag left on container for other reasons.

For additional information call Waste Management at 757-890-3780.

7. How does my trash get collected on a holiday?

Our trash contractor observes the following holidays: New Year's Day, Fourth of July, Thanksgiving Day, and Christmas Day. Collections that fall on these holidays will be delayed by one day and each collection day that follows the holiday will be delayed by one day (for example, if the holiday is on a Tuesday, Tuesday's collections will be on Wednesday, Wednesday's will be on Thursday, etc.). All other holidays will have regular collection.

2018 Collection Calendar (PDF).

8. May I put yard debris in my trash container?: You may put bagged leaves or grass clippings in your container for pickup. Please make sure that you do not overload your container when doing so as the truck cannot lift the container if it weighs more than 260 pounds or if the lid is not closed on the container.

Visit the Yard Debris Collection page for more information.

9. How do I dispose of my trash when not collected?: You may bring your trash to the Transfer Station at the Waste Management Center located at 145 Goodwin Neck Road during operating hours at no charge, provided you are on the York County trash service.

10. My trash container is missing or damaged. What should I do?: There could be many reasons why. The best way to let us know is to call Waste Management Office at 757-890-3780.

11. Where can I dispose of paint?

Latex Paint

If the paint is old and dry, you can leave the lid off and dispose of in your regular trash.
If the paint is still a liquid, you can add kitty litter or other absorbent material such as sawdust or mulch, and stir it well until it becomes very thick and will not drip or run. Once you've done this, you can leave the lid off and dispose of it in your regular trash. Please note: this ONLY APPLIES to latex (water based) paint.

Oil Based Paint

VPPSA provides scheduled Household Chemical Collection events and Computer/Electronics Recycling events for residents of its member communities on the Peninsula. See schedule

12. Can I put my tires out at the curb for pickup?: Tires cannot be picked up at the curb. You may bring tires to the Waste Management Center for disposal, up to five per day and there is a fee involved depending on tire size.

13. If I am a contractor bringing waste or yard debris from my residence, do I have to pay?: No, but you have to call one week in advance to the Waste Management Office so we can come out and see the items you want to dispose of while they are still on your ground (757-890-3780).

If approved, the disposal fees will be waived. In addition, you must deliver the material in person (i.e. no employees, neighbors, or family members not living in your household.) If you do not meet the above criteria, you will have to pay a disposal fee.

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