Value Added Services
The York County Department of Fire and Life Safety understands the importance of providing services in addition to those that everyone associates with the fire, rescue, and EMS services provided to our community. We strive to offer additional services that provide valuable information and interaction between our members and the citizens, businesses, and visitors that we serve. We have chosen to refer to these services and programs as Value Added Services.
- Victim & Family Assistance
- After the Fire Assistance
- Neighbors Helping Neighbors
- Blood Pressure Monitoring
- Medical Information Card
- Fire Station Tours
- Equipment Visits
- Fire Extinguisher Training
- PALS Program
- CARE Program
- Juvenile Firesetter Education
- Risk Watch
- File of Life
- NEIDS Program
- Fire Station Community Liaison
- Tools to Prevent Tragedies
Provides information and support services to victims and/or family members after or during emergency medical care; includes care of victim and family through a serious emergency event; includes resource booklet to assist citizens.
Provides information and support services to victims of serious fires; includes information on next steps with dealing with the aftermath of a serious fire; includes resource booklet to assist citizens.
Provides trained supplemental fire and rescue staffing for each of the County's fire stations and at special activities/events; in addition, citizens can volunteer to provide other unique services and/or support functions.
Free blood pressure checks on demand at any conveniently located Neighborhood Fire Station.
Bright yellow card for purse/wallet with important emergency information and a place to record blood pressure checks.
Age appropriate tours of Neighborhood Fire Stations, apparatus and equipment; can be tailored to specific requests.
Visits to display apparatus and equipment or demonstrate skills for public information and educational purposes.
Hands-on classes provided upon request to train adults in the proper use of portable fire extinguishers (cost of extinguisher refills only).
The Providing Assistance to Life Safety (PALS) program with Fire and Life Safety members install smoke detectors and/or batteries in homes that otherwise could not afford them or where occupants are not physically capable of installing them.
Child-seat Awareness and Restraint Education (CARE) Program - this free child safety seat inspections and instruction on proper installation is provided at various fire stations and special events; information on proper use of restraint systems for children; information on product alert/recalls affecting child safety seats. Proper installation requires a certified technician; therefore, we ask that you please contact Fire Administration at 757-890-3600 to schedule an appointment for installation.
An age appropriate, structured educational program designed to help children caught in inappropriate behavior with fire learn about its dangers and proper use; requires participation in multiple sessions; involves both the child and the parent.
Educational program teaching fire and life safety education along with other safety lessons to second graders in York County's public school and participating private schools; a trained and certified Fire and Life Safety Educator provides a series of lessons to each class during the school year.
Cooperative effort with the York County Sheriff's Office and various civic groups and businesses to provide citizens with an easily identified magnetic pouch to hold critical patient medical information in case of emergencies; the pouch is attached to the outside of the refrigerator in easy view of emergency responders.
Program that utilizes neighborhood groups/associations and/or contacts as conduits through which emergency/disaster incident recovery information and/or information is disseminated to individuals with assistance and support using neighborhood fire stations and personnel.
Fire Station Community Assistance Liaisons, this program that assigns a Fire and Life Safety member (may be a volunteer/support member) to remain at the fire station during major emergencies and/or disasters and when a large geographic area of the County is affected so that the public has a focal point in their community to get information on infrastructure restoration, to report emergencies and outages, etc.
The "Tools to Prevent Tragedies" Campus and Student Fire Safety program is regularly conducted for graduating seniors and their parents in each of York County's high schools near the conclusion of the school year. The program includes a letter from the Fire Chief along with a Campus Fire Safety "Get Out and Stay Alive" (FEMA) brochure, to the parents of all of the high school seniors. In addition to the brochure, this letter emphasizes the overall importance of campus fire safety, it provides the igot2kno website and also informs them about when the Get Out and Stay Alive campus fire safety video will be aired on our local government access channel.