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Utility Billing
Sewer Rates
The residential sewer rate is $54.00 every other month.
Sewer maintenance rates are based on the cost of maintenance and rehabilitation of the County's sanitary sewer infrastructure and seventy-plus pump stations, as well as for the capital improvement expenditures necessary to meet the requirements of the Hampton Roads Regional Consent Order executed with the Commonwealth of Virginia, Department of Environmental Quality, effective September 26, 2007.
York County Code - Section 18.1-64 Connection fees established ~ See them here ~
Utility Billing Portal FAQs
Current Collection Rates
| Solid Waste & Recycling |
Monthly Rate | Bi-Monthly Billing |
|---|---|---|
| Curbside Garbage and Recycling |
$35.00 | $70.00 |
| Garbage Only Service | $25.00 | $50.00 |
| Recycling Only Service | $14.00 | $28.00 |
| Garbage and Recycling - Senior Citizen Rate (Age 70+) |
$26.00 | $52.00 |
| Garbage and Recycling - Low Income | $18.50* | $37.00* |
| Extra Charge for Backyard Service | $15.00 | $30.00 |
| Extra Charge for Long / Private Driveway | $19.00 | $38.00 |
| Extra Charge for Additional Container | $13.00 | $26.00 |
* Low Income Rate available for those households that qualify. Call 890-3780 for details.
We offer several convenient ways to pay your bill:
- In person at the Treasurer’s Office or in the Drop Box on the front of the building located at 120 Alexander Hamilton Blvd
- By mail - checks should be made payable to Treasurer, York County, and mailed to PO Box 10, Yorktown, VA 23690
- Smart Pay - Sign up for SmartPay at https://utility.yorkcounty.gov/.
- Online — with E-Check or credit card PLEASE NOTE - Payments made after 5:00 pm will be credited the following business day.
- By Phone - 1-877-690-3729. Enter Jurisdiction Code 1069 and select option 1 to pay the Utility Bill. (Payments are made through an outside agency called Forte with a credit card only.) ***** There is an extra charge to use a credit card for this option.*****
Utility Billing is responsible for billing all York County utility charges every two months. York County utility charges include sewer maintenance charges, trash collection and recycling fees, and connection fee payments for new water and sewer services.
We serve over 22,000 accounts and bill over $8.2 million dollars in revenues annually.
We pride ourselves on our customer service. We do our best to provide accurate bills for utility services and quick responses for information whenever requested.
Be sure to contact us if:
- you have questions about your York County Utility Bill
- you buy or sell a house
- you need to make payment arrangements
Service Interruptions
As per York County Code Sec 18.1-81, failure to pay the bill for sewer maintenance may result in disruption of water service. If you need additional time to pay your bill, we encourage you to visit our office to sign a payment agreement. If you need financial assistance, funds may be available through the H2O (Help to Others) program made possible by a partnership with the Salvation Army.
If your service has already been disrupted, arrangements must be made prior to 2:00 pm to have services restored the same business day.
Interrupciones del Servicio
Según lo establecido en York County Code Sec 18.1-81, la falta de pago de la factura por el mantenimiento del alcantarillado puede provocar la interrupción del servicio de agua. Si necesita tiempo adicional para pagar su factura, le recomendamos que visite nuestra oficina para firmar un acuerdo de pago. Si necesita ayuda financiera, es posible que haya fondos disponibles a través del programa H2O (Help to Others), posible gracias a una asociación con el Salvation Army.
Si su servicio ya se vio interrumpido, se deben hacer arreglos antes de las 2:00 p. m. para restablecer los servicios el mismo día hábil.