Citizen IT Resources


There is one more schedule free Personal Cyber Security conference schedule for Wednesday November 7, 2019 starting at 1:00 PM.  The presentation lasts one hour and is followed by an optional question and answer section.  This session is only for 55 years or older.

York County Senior Center

5314 George Washington Memorial Highway

Yorktown, VA 23692

If you attended the conference and would like to leave feedback click here:

Based on citizen feedback from the prior two sessions we are investigating future in person sessions open to all.  In the meantime, you can view a recording of the presentation on YouTube.


Below are reference documents to help secure your devices and electronic information. With almost two decades of IT experience, I’ve heard of many horror stories about people falling victim to IT scams, social engineering, viruses, or ineffective technical support. This is one of the few areas that when people are victims of malicious behavior, the police are very limited in the assistance they can offer. In addition, there is a severe lack of condensed, simplistic information available of how to protect yourself. That is the goal of these documents. Are they perfect? Absolutely not. Do they cover everything? Not even close. Are they simple, easy to follow, and go a long way in protecting the reader if implemented correctly? We hope so.

If this resource is useful or you have suggestions how they could be better, please email us at Please remember that we can’t give suggestions about your specific computer issue, that’s not a function of our organization (there are many successful businesses that focus purely on that). However, as a local government we feel uniquely suited to offering citizen awareness of cyber/Internet dangers and share some common industry best practices to protect your devices and information. Above, you will find information about a free in person awareness training focusing on these topics in a high-level, easy to understand format. Ideally you can attend a presentation and then use these documents as reference material for more details and specifically how to implement these items on your devices.

A special thank you to the Virginia Information Technology Agency’s Fusion Center for a lot of the reference material below.

This information is presented as general purpose suggestions and the effects may differ on each device or based upon specific updates done to each device. The  County of York assumes no liability to unintended results this may have on your specific device and will not assist in any issues that may arise from implementing these tips.  These resources are simply meant as general guidance to share information to assist each person in making their own IT networks more secure.  Use at your own risk.

York County Custom Resources:


Updating Operating Systems

Software and App Updates




Disposing of Electronics

Human Factor

Internet Safety

What if I get Hacked?

Outside Resources:

Basics of Cloud Computing

Cyber Threats to Mobile Phones

Data Backup Options

Disposing of Devices Properly

Home Network Security


Recognizing and Avoiding Email Scams

Smartphone Safety

Tech Support Scams

The Risks of Portable Devices

Money Mule Schemes

VFC Privacy Package

What is your Online Shopping Costing You

What makes Strong Passwords

If there is something you see that needs to be updated or some other information you would like to see posted you may contact us at  Please remember that while we cannot give support to any users particular systems or environment, we do hope these resources will assist in users' general IT safety.