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Tuesday, June 27, 2017

Phone: 757-890-3787   TDD: 757-890-3621 



Public Safety Building, 2nd Floor
301 Goodwin Neck Road
Yorktown, VA 23692

Office Hours:
Monday - Friday
8:00am - 4:00pm 

Who We Are

Phone: 757-890-3787
TDD: 757-890-3621
Admin FAX:
Benefit Eligibility FAX:
Services FAX:

Child Abuse Hotline:

Adult Abuse Hotline:


For submitting verifications for TANF, SNAP and Medical Assistance ONLY.

Driving Directions


Since the enactment of Virginia’s child abuse and neglect statues in 1975, all valid reports of suspected child abuse and neglect have been investigated by CPS.  This singular response focused resources on investigating the reported incident, i.e., gathering the facts to determine if abuse or neglect occurred, identifying persons responsible, and determining the risk of future maltreatment.  The Differential Response System now allows localities flexibility in responding to reports of abuse and neglect taking into consideration the severity of the report, immediacy of child safety concerns, and family needs.  The alternative response to an investigation is a family assessment that focuses resources on conducting a child safety and family needs assessment, building upon family strengths, and providing needed services.  Valid reports are thus assigned to receive an Investigation or a Family Assessment Response.

The name of the person who makes the report will be held confidential by the local department of social services. The name of the person who made the report cannot be revealed unless the person gives permission or the court orders that the name be revealed. You do not have to give your name when you make a report.


Child and Family Services Supervisor - Linda Faircloth  Email or Candace Mickelborough Email