Crossroads Community Youth Home

Crossroads Community Youth Home

About the Program

Crossroads Community Youth Home is a state licensed co-ed residential program, committed to providing a quality, broad-based behavior management system of care for the community's socially, emotionally and behaviorally at-risk youth. Crossroads offers a structured, homelike environment and operates as part of a community-based continuum of care, seeking opportunities to collaborate with other service agencies.

Adjudicated youth ages 14 to 17 reside in the group home for a short period of time (the average length of stay is 6 months) while staying in close contact with home, family, and friends. The purpose of the program is to help the youth develop self-control and positive decision-making skills. The ultimate goal is to return the youth to his/her natural home.

Program Design

Crossroads' clinical program is designed to be a compliment to the Virginia Juvenile Corrections approach. To meet the challenge of Uniform Individuality, residents are assessed and treated on a case-by-case basis within the context of consistent social rules. A Strength-Based approach is utilized to reinforce appropriate social behaviors; while a token economy is the basis of maintaining the therapeutic milieu. An integral part of our treatment process is to emphasize respect for each individual's needs and strengths, and is designed to enhance personal growth, maturity, and healthy relationships.

Each youth is assigned to an individual counselor at admission. This counselor will serve as a guide through the house program and will provide one-on-one interactions to evaluate the resident's progress. The in-house program is a combination of individual skills building and group process. Substance abuse counseling, as well as individual and family counseling, is provided by staff from the Psychological and Substance Abuse Services program or referred as needed. Educational needs are managed through the York County School system. For those residents that are not eligible for a school placement, there is an in-house educational program.


All residents are admitted to the Crossroads program by a court order or a placement agreement with a licensed child placing agency. Crossroads can serve any of the local communities, but first preference is given to residents of York County, City of Williamsburg, James City County, Gloucester County, City of Poquoson, and Mathews County.


The Prison Rape Elimination Act of 2003 (Public Law No. 108-79) (PREA) was signed into law in 2003 to “provide for the analysis of the incidence and effects of prison rape in Federal, State, and local institutions, and to provide information, resources, recommendations, and funding to protect individuals from prison rape.“ Meeting the objectives of PREA is a priority of Crossroads Community Youth Home. Crossroads has a zero tolerance toward any incident involving the sexual assault, sexual harassment, or rape of a resident. The purpose of this policy, which is outlined below, is to ensure residents are protected from sexual assault and sexual harassment, and to outline the agency’s approach to preventing, detecting, and responding to such conduct. In addition, each resident of Crossroads receives mandatory PREA training. Click on the link to review the training document.

PREA Handbook for Residents

Crossroads PREA Brochure

All allegations of sexual assault, abuse, harassment, or rape will be reported to the local law enforcement agency, York County Sheriff’s Office (YCSO), for investigation and prosecution.


  1. Crossroads Community Youth Home prohibits and will not tolerate any fraternization or sexual misconduct between staff, contractors, interns, volunteers and residents, or between residents. The agency actively works to prevent, detect, report, and respond to any violation.
  2. Any behavior of a sexual nature between employees and residents is prohibited. Employees shall be subject to a disciplinary action under the Standards of Conduct and shall be subject to prosecution under the Code of Virginia. All staff, contractors, interns, and volunteers shall report any suspicion of fraternization or sexual misconduct between staff, contractors, interns, volunteers, and residents immediately. Staff are not only required to report, but also may be subject to disciplinary actions if not reported.
  3. Any behavior of a sexual nature by and between residents is prohibited and subject to disciplinary action in accordance with the Crossroads Policy and Procedure Manual. Sexual behavior also may result in criminal charges.
  4. Consensual sexual activity among residents shall not be permitted. If residents engage in this type of activity, one or both residents shall be subject to disciplinary action in accordance with the Crossroads Policy and Procedure Manual and Resident Handbook.


Residents can participate in an investigation in many ways, including being the alleged victim, suspect, reporter, or witness. Reporting can be done several ways by the resident or his/her family member or someone else:

  1. Report it to any staff member, or
  2. Report it by calling the Colonial Behavioral Health Certified Preadmission Screening Clinician (CBH CPSC) at 757-378-5555 any time, or call Avalon at 757-258-5051. You can also contact the Program Manager at 757-890-4145, or the Residential Operations Supervisor at 757-890-4147, or
  3. File a grievance, or
  4. Write a letter of complaint.
Questions? Please call Patrick Hines, Program Manager, at (757) 890-4145 or 

*There were no reported incidents of sexual abuse, assault, harassment, or rape during fiscal year 2018 (July 1, 2017 - June 30, 2018).

*There were no reported incidents of sexual abuse, assault, harassment, or rape during fiscal year 2019 (July 1, 2018 - June 30, 2019).