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TIPS
FOR BUSINESSES
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Although there has been a lot of
attention recently on individual victims of fraud, there has been little
focus on businesses that are the victims of fraud. One of the most
widespread types of fraud perpetrated against businesses is check
fraud. There are many ways in which this crime is committed.
In some cases, the offender purposely offers a check for a product or
service knowing that the account has insufficient funds or has been
closed. Sometimes, the account is nonexistent and the information on
the check is completely false---with today's technology, some
individuals go so far as to create a completely realistic check with
their home computer; once the perpetrator receives the good, they
disappear before the business realizes that the check is just a
worthless piece of paper. Sometimes checks are stolen and chemically
"washed" so that false information can be added and
appear to be original. Legitimate checks can also be stolen and forged. Credit
cards can also be stolen and the receipt forged.
Businesses
should be aware that perpetrators of fraud are very creative and often
very convincing. The only defense is to have, and follow,
established procedures and know what to do when a crime is committed.
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Set guidelines about the types of
checks that your business will accept: personal, traveler's,
payroll. The personal information should be printed on the
check, not written in. Some businesses do not accept "starter
checks." Whatever policy you establish, make sure all
employees follow it and post it clearly in your establishment so
that customers know it as well.
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Always examine the check
carefully. Compare the check with identification.
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Compare signatures on the check
or credit card receipt with the signature on the driver's license or
credit card. Be wary of people who seem to take a long time to sign
the document or try to distract you while signing.
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Compare the
identification with the person presenting it.
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Consider using a service that
verifies checks. Systems are now available that automatically
withdraw funds from the customer's accounts electronically.
This allows you to know immediately if they in fact have these funds
available.
If you are a victim of fraud, send a
certified letter to the individual giving them 15 days to respond to
you. If they do not respond to you, you can usually seek a civil
and/or criminal charge against them. Keep all paperwork related to the
transaction and report the fraud to your bank and local law enforcement
agency as soon as possible.
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