EMS COST TRANSPORT COST RECOVERY
Using a “service
professionalism” philosophy, the
York County Department of Fire
and Life Safety strives to
provide the best fire and
emergency medical services
possible to our citizens,
businesses, and visitors. Our
people, training, equipment, and
professionalism enable us to
give you around-the-clock
quality emergency medical care.
We do it with competence,
compassion, and an intense sense
of duty to the people we serve.
We want our residents and
visitors to know, without fail,
that no one will ever be denied
service because of a lack of
insurance or an inability to
pay. When you need emergency
assistance, we want you to call
9-1-1 without hesitation.
Our EMS transport cost recovery
program, or what is commonly
known as EMS transport fee, is
structured with concern for the
medical and financial health of
our County residents and
visitors. The program has been
designed to minimize
out-of-pocket expenses for York
County residents. As such, after
patients’ insurance companies,
Medicare or Medicaid are billed
for services, we will waive
remaining co-pays and
deductibles for county
residents. Uninsured County
residents will be treated with
compassion and provided with
options to ensure financial
hardship is avoided. There will
be no charge for emergency
medical care treatment if the
patient is not transported.
Our commitment to you is to
provide the best EMS care
possible—period. We are proud
and privileged to do so.
Review and
print the York County EMS
Traport Cost Recovery Brochure.
What is
EMS Transport Cost Recovery?
What is
Compassionate Billing?
Guiding
Principles of the York County
EMS Transport Cost Recovery
Program.
Who do I
call if I have a question
regarding billing or insurance
coverage?
Schedule
of Service Fees
Contacting
the Department of Fire and Life
Safety
Professional Service Commitment
to Our Citizens, Businesses, and
Visitors
No one
will ever be denied Emergency
Medical Services because of a
lack of insurance or an
inability to pay.
What is EMS
Transport Cost Recovery?
Emergency Medical Services (EMS)
transport cost recovery,
sometimes referred to as an EMS
transport fee, is the process of
obtaining financial
reimbursement for the cost of
providing medically necessary
ambulance transportation.
Medicare, Medicaid, and the
majority of private insurance
policies allow for reimbursement
for this service. The EMS
transport cost recovery program
is designed using compassionate
billing practices to ensure that
no one suffers financial
hardship as a result of the
program. There will be no charge
for emergency medical care
treatment if the patient is not
transported.
Back to
Questions
What is
Compassionate Billing?
Compassionate billing is
intended to eliminate or
minimize out-of-pocket expenses
for ambulance transport services
received by York County citizens
and visitors. York County
regards taxes paid by its
residents as co-pays and/or
deductibles for ambulance
transport service, for ALL
persons residing in York County
households. Non-County residents
will be assessed normal
deductibles and co-pays in
addition to the amount the
insurance companies approve for
payment. Uninsured or
underinsured patients who
demonstrate financial hardship
will be eligible for a hardship
waiver, sliding scale
deductibles, or a payment plan
that may require moderate
payments with no interest or
penalties.
Back to
Questions
Guiding Principles of the York
County EMS Transport Cost
Recovery Program
-
York County’s EMS transport
cost recovery program will
not impact access to the
excellent EMS services
available to the citizens,
visitors and businesses in
York County.
-
Ability to pay will never be
considered when providing
emergency medical care
treatment and
transportation.
-
The system of providing
Emergency Medical Services
in York County will remain
caring, professional, and
compassionate.
-
No one will suffer financial
hardship as a result of the
EMS transport cost recovery
program.
Back to
Questions
Who do I call
if I have a question regarding
billing or insurance coverage?
The
billing company used by the
County has customer service
representatives to address your
questions at (800) 355-1753. If
you are not satisfied with this
response or wish to speak with
someone locally, you can contact
the York County Department of
Fire and Life Safety at (757)
890-3600 or e-mail questions to
patient.advocate@yorkcounty.gov.
Back to
Questions
Schedule of
Service Fees
-
Basic Life Support
............$375.00
-
Advanced Life Support
-
Level
1.............................$475.00
-
Advanced Life Support
-
Level
2.............................$575.00
-
Ground Transportation
-
Mileage................................$8.25*
-
*Per transport mile
to a facility and/or
other transport
agency
Back to
Questions
For
additional information about
these fees or the York County
EMS transport cost recovery
program, contact:
The York County Department of
Fire and Life Safety
P.O. Box 532
Yorktown, Virginia 23690-0532
(757) 890-3600
Monday-Friday, 8:15 a.m. to 5
p.m.
Back to
Questions
Professional Service Commitment
to Citizens, Businesses, and
Visitors
The York County Department of
Fire and Life Safety is
committed to providing
professional service that is
second-to-none. When citizens,
businesses, and visitors need
help, the County wants them to
call 9-1-1 without hesitation.
Firefighters/emergency medical
care providers have been given
the best possible equipment and
training to help them ensure
your safety and well being. As a
resident or visitor of York
County, your insurance company,
Medicare, or Medicaid will be
charged for transport to a
medical facility or other
medical transport agency. The
Department of Fire and Life
Safety is committed to working
with you to ensure that if you
cannot pay your bill, you will
not suffer financial hardship.
The men and women of the York
County Department of Fire and
Life Safety take great pride in
the services that they render
and will continue to provide the
outstanding, professional, and
compassionate care that you
expect.
Back to
Questions
MOST
IMPORTANTLY - No one will
ever be denied Emergency Medical
Services because of a lack of
insurance or an inability to
pay.
