Customer Service Survey

Customer Service Survey

The York County staff is committed to providing superior customer service to citizens and other doing business with the County. We make this commitment in support of the Board of Supervisors' goal of engendering a "can-do, will-help" attitude on the part of all County employees. Your comments and suggestions are needed to assist us in measuring our success in meeting this goal and commitment. Please help us learn how we're doing by taking the time to complete this survey. Thank you.

What was the nature of your visit or contact with the County?

Was your contact:

In person Telephone Web Site

Which Office/Department did you contact?

Please evaluate our service by telling us how we did with each of the following services factors:

We were courteous and helpful.
We Listened attentively to your request or question.
We quickly referred you to the right person/office to handle your request.
We volunteered information on related questions you didn't know to ask.
Service/information was provided in a timely manner.
We offered other suggestions or alternatives to assist you.
We gave our undivided attention in assisting you.
We delivered what was promised in terms of information, service and timing.
Your questions were answered to your satisfaction and service provided to your satisfaction.

Please use the space provided below for additional comments or suggestions about how we could improve our customer service and better meet your expectations.

The following information is optional:

Name:

Address:

Telephone #:

Email:

Enter the lower case letters as they appear in the box above: