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DEPARTMENT OF COMMUNITY  SERVICES

RESOURCES
  
STATE AGENCIES - LOCAL
  
Contacts
  
JUVENILE SERVICES - CROSSROADS

P.O. Box 532
Yorktown, VA 23690
Phone:  (757) 258-5106  EMAIL

Crossroads

Crossroads Community Youth Home is a state licensed co-ed residential program, committed to providing a quality, broad-based behavior management system of care for the community’s socially, emotionally and behaviorally at-risk youth. Crossroads offers a structured, homelike environment and operates as part of a community-based continuum of care, and seeks opportunities to collaborate with other service agencies. The youth reside in the group home for a short period of time (the average length of stay is six months) while staying in close contact with home, family, and friends. The purpose of the program is to help the youth develop self-control and positive decision-making skills. The ultimate goal is to return the youth to his/her natural home.

Crossroads' clinical program is designed to be a compliment to the Virginia Juvenile Corrections approach. To meet the challenge of Uniform Individuality, residents are assessed and treated on a case-by-case basis within the context of consistent social rules.  A Cognitive-Behavioral approach is utilized to reinforce appropriate social behaviors; while a token economy is the basis of maintaining the therapeutic milieu. An integral part of our treatment process is to emphasize respect for each individual's needs and strengths, and is designed to enhance personal growth, maturity, and healthy relationships.

Each youth is assigned to an individual counselor at admission. This counselor will serve as a guide through the house program and will provide one-on-one interactions to evaluate the resident’s progress. The in-house program is a combination of individual skills building and group process. Substance abuse counseling, as well as individual and family counseling, is provided by staff from the Psychological and Substance Abuse Services program or referred as needed. Educational needs are managed through the York County School system. For those residents that are not eligible for a school placement, there is an in-house educational program.

All residents are admitted to the Crossroads program by a court order or a placement agreement with a licensed child placing agency. Crossroads can serve any of the local communities, but first preference is given to residents of York County, City of Williamsburg, James City County, Gloucester County, City of Poquoson, and Mathews County.

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CONTACT:

Office Hours:     
   8:15 am to 5:00 pm M-F
Administration Location:
   224 Ballard Street
Mailing Address:
   Post Office Box 532
   Yorktown, VA 23690-0532
Phone:
   757-890-3880
TDD: 
   757-890-3300

FAX:
   757-890-4100
EMAIL
Locator Map

Division Phone Numbers:

Children & Family Services
   757-890-3888
Housing & Redevelopment
   757-890-3885
Juvenile Services
   757-890-3490
Park & Recreation
   757-890-3500
Special Programs - 
  Aging, Health & Disabilities
   757-890-3883
Video Services
   757-890-3312

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